Rx Sales Support Specialist at McKesson in Richmond, Virginia

Job Description:

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.


What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.


The Rx Sales Support Specialist:

• provides critical consultation to our sales force and customers to support vaccine and specialty pharmaceutical sales growth, including Health System and Corporate Accounts businesses


• project manages cases to assist PC Field and Inside Sales reps, ensuring that customers receive the best value on their vaccine and specialty pharmaceutical products, as well as timely contract eligibility research and contract loads for new and existing customers


• is responsible for analyzing data and taking action; manage contract costs by working cross-functionally with contract administration, pricing administration, and suppliers


• provides recommendations to management for process improvements based on analytical findings and provides resolution to a wide range of problems


• is responsible for financial analysis to monitor vaccine margins and take pricing or contract administration actions to improve low margins


• develops system and departmental subject matter expertise and participates as a team member on projects; create solid relationships and support issue resolution for business partners and customers using critical thinking, data analysis, research, and contract compliance knowledge to provide exceptional customer service.

Key Responsibilities:

• Interacts/consults with Sales, leveraging Salesforce to support their price and cost change needs for vaccines and specialty pharmaceuticals. Accurately completes contract cost analysis of vaccines and specialty pharmaceuticals for specified customers


• Completes Customer price analysis of vaccines and specialty pharmaceuticals.


• Manages new and existing customer onboarding.


• Interacts with customers and suppliers to implement contract cost changes.


• Partners with Category Management on new or changing initiatives that are elements of the Rx function FY MBOs.

Minimum Job Qualifications:




Education/Training - 4-year degree in business or related field or equivalent experience.



Business Experience - 3+ years of experience in process management; minimum one year of related business experience in Customer Service

• Experience in transactional processing, problem-solving, research, and analysis


• Proven track record in successfully maintaining key accounts and relationships, as well as research and analytical capabilities


• Experience working with multiple systems


• Manufacturer contract experience a plus

Specialized Knowledge/Skills -

• Medical field experience preferred


• General knowledge of the company's products and services


• Customer service skills


• Excellent interpersonal skills and written/verbal skills


• Ability to effectively collaborate cross-functionally


• Ability to collect and analyze data


• Attention to detail / multi-task oriented


• Initiative


• Self-directed


• Organization & time management skills


• Proficiency in Microsoft Excel & Microsoft PowerPoint


• Various computer software


• Proven track record of reliability


• Medical industry contract administration experience (preferred)


• Team player

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.



Our Base Pay Range for this position



$20.41 - $34.01



McKesson is an Equal Opportunity Employer



McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.



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