Night Transportation Supervisor at Colgate University in Hamilton, New York

Job Description:

Job Category:

Professional/Administrative

Position Title:

Night Transportation Supervisor

Full Time/Part Time:

Full Time

Division:

Dean of the College

Department:

Transportation Department

Hiring Wage/Salary Range:

$60,410-$65,000

Determination:

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Benefits:

Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:


Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.


Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.


Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.


Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.


Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement:

Colgate provides a free shuttle service around Hamilton and the university campus, open to students and the public.

Accountabilities:

The Night Transportation Supervisor will supervise and coordinate essential transportation services provided by Colgate University and a team of drivers.
This position will report to the Director of Transportation and collaborate closely with other Transportation management team members. Areas of responsibility include scheduling, routing, and event coordination to provide safe, efficient, high-quality transportation services to the University community.
This position will be expected to ensure optimal vehicle operations safety and driver accountability. Duties will include coordinating coverage and filling shifts due to absences. Other responsibilities include compiling ridership data and responding to customer requests.


Responsibilities include:

• With a focus on exceptional customer service, using innovation and a solution-oriented approach, provides supervision and coordination of days, evenings, weekends, and overnight transportation services offered by Colgate University drivers in the Transportation Department.


• Collaborates with the Director of Transportation and other transportation supervisors on all Transportation and logistical areas, including but not limited to scheduling, routing, and event coordination, to provide safe, efficient, and high-quality transportation services to the University community.


• Supervise drivers for their particular shifts (as few as one up to 10 or more) as assigned.


• Manage schedules for daytime, evening, overnight, and weekend driver shifts as necessary to ensure continuity of campus transportation services.


• Required to work, coordinate, and supervise transportation staffing for and during events.


• To ensure consistency and operational efficiency, the supervisor carries out administrative functions, including performance management, documenting hours worked, approving payroll, and compiling ridership data.


• Responsible for coordinating coverage and filling shifts due to absences during daytime, evening, overnight, and weekend schedules.


• Oversight for the daily and preventive maintenance, cleaning, and fueling of fleet vehicles.


• Conduct regular vehicle inspections under applicable regulations and University policies.


• Report and maintain a log of incidents/problems through appropriate procedures established by the department; conduct root cause analyses to address and prevent future issues proactively.


• Fuel vehicles following University standards.


• Operate vehicle communication systems within the guidelines of University policies.


• Manage the programming of routes in GPS tracking and map systems.


• Other job related duties as assigned.

Name:

Customer Service

Description:

Demonstrated ability to communicate effectively with customers, addressing concerns and inquiries, and ensuring satisfaction with transportation services.

Name:

Operational Management

Description:

Demonstrated ability to direct daily transportation operations, including fleet management, scheduling, maintenance, and supervision of transportation staff.

Name:

Fleet Management

Description:

Demonstrated ability to oversee the maintenance of vehicles, ensuring they meet safety standards and are operational at all times.

Name:

Collaboration and Stakeholder Engagement

Description:

Demonstrated ability to foster partnerships with various campus departments, student riders, student organizations, local authorities, transportation vendors, and community stakeholders to enhance /improve transportation services, address concerns, and develop community partnerships.

Name:

Data Analysis and Reporting

Description:

Demonstrated ability to collect, analyze, and report on operational data to identify trends, root causes, improvement areas, and optimization opportunities.

Name:

Managerial Skills

Description:

Demonstrated knowledge of Colgate managerial processes and requirements, to include:

• Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices.


• Demonstrated understanding of federal and state regulations, as well as university policies and guidelines related to human resources sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status.

Demonstrated ability to select, develop and retain high performing work teams, to include:

• Demonstrated skill in the development of employee skills, performance and behaviors. Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance and development.


• Demonstrated ability to consistently identify, hire and retain high performing employees.

Name:

Personal Accountability for Results

Description:

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Name:

Effective Communication

Description:

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name:

Problem Solving and Decision Making

Description:

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Name:

Change Management

Description:

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Name:

Leadership and Teamwork

Description:

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Name:

Creativity and Innovation

Description:

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Name:

Diversity and Inclusion

Description:

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Name:

Sustainability

Description:

Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications:

• Ability to maintain a valid NYS driver's license. A Valid Class C - CDL with a P endorsement.


• Experience with vehicle communication, video, GPS, and routing systems.


• Experience with managing staff.


• Experience driving passenger vehicles with a CDL requirement.


• Primary computer and administrative skills.


• Upon hire, candidates must submit to drug screening.


• Excellent customer service and communication skills.


• Ability to work daytime, evenings, and weekends, with additional hours during events.

As a designated "essential employee," must remain on duty beyond normal shift or report to duty without advance notice; must be able to work any time of day, day of the week, and holiday. Ability to work a rotating schedule.
Education:

An Associate's degree or equivalent experience is required.

Certifications:

A current valid driver's license, in accordance with the University's Driver Safety and Motor Vehicle Use Policy is required.

Physical Requirements:

Must be able to comply with NYS DMV CDL requirements.

Requisition Number:

2024S083Posting

Temporary:

No

Work Schedule:

Weekdays, Evenings, Weekends
Covering shifts as needed to fill in for drivers
Tuesday - Saturday 5:00PM -1:30AM. 1 hour meal period
37.5 hours per week
12 months

Job Open Date:

10/18/2024

Open Until Filled:

Yes

EEO Statement:

The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws or Executive Orders.

Clery Act:

CAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at:
https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at
cusafety@colgate.edu.

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