Case Manager II or Therapist (.9) at Billings Clinic in Billings, Montana

Job Description:

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.


And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!


You can make a difference here.


About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.



Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.


Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!



Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!


Case Manager II or Therapist (.9)

I/P PSYCH ADULT (Billings Clinic Main Campus)

req9035



Shift: Day, Evening, Weekends

Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 0.90 = 72 hours (Non-Exempt)
Starting Wage DOE

The Licensed Clinical Therapist is an integral part of a multidisciplinary team working with patients in an acute inpatient mental health setting. While promoting the health and wellness of patients, Licensed Clinical Therapist staff provide comprehensive services, which include therapy (individual, group and family), discharge planning, case management, care coordination, crisis intervention as well as addressing psychosocial and other needs of patients and their families. Under the direction of department leadership, Licensed Clinical Therapist staff provides services consisting of therapy, comprehensive case management, care coordination, continuing care services, and clinical therapy services including crisis intervention. In addition, the Licensed Clinical Therapist is responsible for providing education addressing physical, psychosocial, financial, environmental and other needs of patients and families and/or significant others. The Licensed Clinical Therapist is part of an interdisciplinary team who promotes health and addresses medical and non-medical barriers.



Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Assessment and Interventions
• Supports patients to ensure they can function to the best of their ability and maintain optimal health related to their medical condition. Provide education and information to patient's identified support systems.
• Utilizes interviews and patient record reviews to identify actual or potential barriers and care needs.
• Interacts with patients, support systems, healthcare professionals, community and state agencies. Serves as a liaison between hospital, clinic and community agencies to facilitate the exchange of clinical and referral information.
• Identifies high-risk patients from a medical/psychosocial/financial perspective, assesses the needs of patients and support systems.
• Discusses evaluations, goals and treatments with patients and support systems in order to enhance patient and support system engagement.
• Collaborates with the multidisciplinary team to identify needs of patients and their support systems.
• Helps navigate patient through the healthcare system.
• Provides timely referral and coordinates with agencies/facilities to ensure services are in place to meet the patient's and organizational needs to achieve continuity and quality of care.
• Demonstrates and utilizes knowledge of services/resources related to the needs of specific patient populations. Demonstrates resourcefulness when collaborating with the interdisciplinary team.
• Provides information about available resources to patients and their support systems.
• Maintains current knowledge regarding insurance benefit reimbursement, community resource and ancillary clinical services to meet the needs of internal and external customers.
• Monitors the need for revisions in the plan of care and makes recommendations to multidisciplinary team when indicated. Modifies treatment plans to reflect changes in patients or their support system status and needs.
• Monitors, evaluates and documents patient progress related to the plan of care.
• Documents interventions in medical record including patient and support system communication. Documentation is timely, reflects professional practice and is consistent with departmental/organizational policy.
• Safety/Quality Assurance/Risk Management
• Identifies service gaps and participates in hospital and department programs to address and improve quality of care.
• Participates in department planning, work teams and process improvement activities.
• Adheres to department and organizational policies addressing confidentiality, infection control, patient rights, medical ethics, advance directives, disaster protocols and safety.
• Demonstrates the ability to be flexible, open minded and adaptable to change
• Maintain competency in organizational and departmental policies/processes relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the department/organization.



Minimum Qualifications


If applying as Case Manager II



• Master's degree in social work, counseling, or marriage and family therapy preferred. Other human services may be considered.
• Current licensure eligible candidate as Social Worker (LCSW), Licensed Professional Counselor (LCPC) or Marriage and Family Therapy (LMFT) preferred.
• Experience in a clinical setting with the same or similar duties and expectations of this position, preferred
• Supervision in accordance with DPHHS DLI guidelines may be provided. Applicant will be a LCSW or LCPC licensure candidate prior to beginning employment at Billings Clinic.



If applying as Licensed Clinical Therapist



• Masters degree in Social Work or other comparable clinical Masters program.
• Current Montana license as Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC), Licensed Marriage and Family Therapist (LMFT) or if entering from a different state, must be licensed in practicing state.
• One (1) year experience in a clinical setting with the same or similar duties and expectations of this position, preferred.


Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.