Director, Central Operations at Meta in Menlo Park, California

Job Description:

The mission of our Sales Strategic Planning and Operations (SSPO) function is to drive efficient revenue growth and product adoption by aligning the business to monetization priorities and transforming our business into a data-driven organization. Meta is seeking a dynamic, experienced Director to lead our Central Operations function. This leader will lead a globally dispersed team responsible for designing, scaling, and optimizing the internal processes and frameworks that increase the efficiency and effectiveness of our Sales organization. The Director of Central Operations works incredibly closely with our Global and Regional SSPO teams, Product partners, Sales leaders, and core cross-functional partners to surface insights, ensure our processes evolve with the needs of our business and integrate with our internal tools. This Director will have proven experience developing and driving operations strategy, building and scaling brand new initiatives and executing flawlessly from end-to-end. Above all, this Director is a strong organizational leader who can communicate a shared vision with cross-functional leadership and teams, develop a high performing team, and ensure our business can deliver results at scale.

Director, Central Operations Responsibilities:

• Define cohesive operations strategy to bolster the efficiency and effectiveness of the Sales team by partnering closely with our product and sales teams


• Establish consultative relationship with global and regional teams to help them achieve strategic and operational goals


• Guide the development of systems, tools and processes that enable more efficient business performance


• Lead the identification of tooling requirements (first and third party needs) for operational needs, CRM systems, and other tools


• Build and maintain working relationships with our core cross-functional partners, such as Product, Data Science, Data Engineering, Marketing, and Sales leaders to deliver against the business priorities


• Drive execution through ability to quickly move from high-level conversations into detailed operational discussions


• Tap into analytical understanding of the business, levers, metrics and problem solving skills to deep-dive into a specific area of the business


• Develop and guide organizational effectiveness, proactive talent planning, change management and conflict resolution


• Develop, retain and motivate the organization while continually raising the bar for talent and capabilities across the globe


• Travel as needed

Minimum Qualifications:

• Bachelor's Degree


• 16+ years of business operations experience


• 12+ years people management, influencing and coaching skills, with experience leading cross-functional teams


• Experience building and scaling entirely new initiatives or programs, from defining the strategy to execution and management post-launch


• Proven experience leading product relationship management, global sales operations strategy, and centralized operations projects at a consulting firm or in a corporate strategy


• Demonstrated communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for leaders


• Proven experience partnering closely with and influencing Product and cross-functional partners to deliver on integrated roadmaps and plans


• Demonstrated problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational)


• Experience effectively navigating through ambiguity and complexity to overcome obstacles with little to moderate direction


• Demonstrable success as a leader of change, achieving operational improvements and success by introducing new performance measures, processes and systems

Preferred Qualifications:

• Experience in the digital media or technology industry

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.



Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


$296,000/year to $350,000/year + bonus + equity + benefits


Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta. Apply Now