Director of People and Culture | Playa Largo Resort at Shaner Hotel in Key Largo, Florida

Job Description:

ABOUT THE TEAM



At our Shaner Corporate Office Building, located in beautiful State College, Pennsylvania, you will be part of a dynamic and engaging team focused on teamwork, innovation and growth. We are located just miles away from Penn State University, nestled in the shadows of Mount Nittany. Our Corporate Office fosters an environment in which each associate can achieve their full potential and build a successful career. We work together in all aspects of making sure Shaner Hotels are running to their full potential by offering many services for our hotels and properties. Ranging from Accounting to I.T. to Human Resources, Shaner Corporate Office is place to be if you wish to develop your skills in those fields.

Our company offers associates a competitive salary and an excellent benefits plan, which includes medical, dental and vision insurance, as well as voluntary benefits such as life insurance, short- and long-term disability and a 401(k) plan with a discretionary company match for all full-time associates. All full-time associates are eligible for the company's paid time off benefit as well.



ABOUT US



Shaner Hotel Group


Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!



JOB DESCRIPTION

• Ensure compliance with and completion of all daily operational procedures by the Human Resources Department.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Project a professional image of the hotel.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
• Ensure that staff report to work as scheduled. Document any late or absent employees pursuant to Shaner Attendance Policy.
• Monitor the staffs' interaction with guests and employees ensuring prompt and courteous service; resolve discrepancies with respective personnel.
• Maintain files on all current laws regarding Human Resources, including, but not limited to: Wage and Hour; OSHA, Union (if applicable); Workers' Compensation; Immigrations; Unemployment; Benefits; EEOC; and ADA.
• Maintain current job descriptions for all hotel positions.
• Identify and use outside recruiting sources, minimizing hotel costs.
• Advertise for job openings, including, but not limited to newspapers, job boards, web sites, schools, and career fairs.
• Attend career fairs, school visits, and other outlets for recruiting purposes.
• Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel, Shaner, and Franchise policy and procedures.

Responsibilities

The position is responsible for leading human resources responsibilities for Playa Largo Resort and Spa in Key Largo, Florida.

Responsible for the leadership and management of all functions of the Human Resources department, in accordance with the Shaner and Franchise standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Other responsibilities may include recruiting, interviewing, hiring, and training team members; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



Qualifications

• High school graduate. College degree in human resources or SPHR / SHRM-CP designation preferred.
• Minimum 5 years prior experience in Human Resources functions.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Bilingual English / Spanish preferred.
• Ability to provide legible communication. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Experience / knowledge of: State and Federal employment laws; workers' compensation; unemployment compensation; FMLA; recruitment; hiring; and training.

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