Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
About the Team:
AT&T is looking for a Senior Technical Product Manager to join the Consumer Technology Experience (CTX) business unit who is passionate about the eCommerce industry and has analytical and multi-tasking abilities to thrive in a fast-paced environment.
About the Job:
This is a technical job limited to technical organizations. The Senior Technical Product Manager is responsible for defining and driving the product vision, roadmap, and execution by collaborating with cross-functional teams to deliver customer-centric software solutions and meet business objectives. Requires familiarity with software development methodologies and best practices, service-oriented architecture, and product analytics, and experience in managing Ing complex or high-priority technical products and influencing strategic decisions related to the product.
Key Roles and Responsibilities:
Act as a subject matter expert and acknowledged authority within the organization for assigned product(s) or product line(s).
Develop technical product vision and strategy by understanding customer needs, market trends, and competitive landscape.
Define and prioritize the technical product roadmap by collaborating with cross-functional teams, including business, architecture, UX, and other product managers.
Guide product development by defining and communicating detailed software product requirements, user stories, and acceptance criteria.
Ensure technical product viability, desirability, and alignment with business goals by establishing success criteria and monitoring product performance.
Work closely with Architecture and Engineering on technical design and to identify and manage critical dependencies.
Support trade-off discussions, negotiations, and alignment on feature prioritization, technical solutions, and timing with stakeholders.
Serve as the voice of the customer, ensuring a consistent, high-quality user experience throughout the product lifecycle.
Participate in Epic/Feature planning and support feature refinement, addressing questions and providing guidance as needed.
Write user stories and sets the product direction at the team level; OR write features and sets the direction for a group of teams; OR write epics and sets the direction for multiple groups of teams.
Responsible for charting and executing the course for AT&T's customer and employee digital experience across our consumer distribution channels.
Lead the software product development life cycle from inception to production launch and postproduction support.
Experience leading large cross-organizational Digital transformational projects is required.
Well-rounded technical background in current web and micro-service technologies is required.
Experience Required
Experience launching external customer facing Front end experience is required.
3-6+ years of B2C experience in the High Tech Digital industry.
Past scrum team PM experience, working with UX, QA teams, Product releases, insights, VOC analysis is required.
Use case development, story grooming, business case planning, defining MVP.
Product release planning, technical refinement with architects is required.
Knowledge of micro services, swagger, basic understanding of react applications is preferred
CSPO, PMC or equivalent product certifications are preferred
MBA with technical background is preferred
Our Senior Tech Product Mgr earns between $118,800.00 - $178,200.00, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage • 401(k) plan • Tuition reimbursement program • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) • Paid Parental Leave • Paid Caregiver Leave • Additional sick leave beyond what state and local law require may be available but is unprotected • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Extensive employee wellness programs • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
AT&T is leading the way to the future - for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.
Ready to #transformdigital with us? Apply now!
#ConsumerTechnologyeXperience
Weekly Hours: 40
Time Type: Regular
Location: Plano, Texas
Salary Range: $118,800.00 - $178,200.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.