Intern - Case Management for Haitian Community at Church World Service, Inc. in New York, New York

Job Description:

Overview



This intern will work with our Preferred Communities (PC) program, supporting CWS in providing comprehensive case management services for refugees and migrants in the Haitian Creole-speaking community. The intern will assist in client intakes, organize client data, research essential resources, and support the caseworkers in client services. This role is an excellent opportunity to gain hands-on experience in social work, case management, and assisting marginalized communities.



Duration: 6 months.

Time Commitment: 8 hours/week, with flexibility. Preferably 4-hour shifts, and the intern must come to the office once a week.

Office Location: 1000 Dean Street, Suite 323, Brooklyn, NY 11238.



About CWS



Imagine starting each day with the opportunity to make a tangible impact in someone's life, while advancing your career in meaningful ways. At Church World Service (CWS) our team transforms lives daily. Whether you're in our U.S. offices supporting refugees, asylees, or unaccompanied children; implementing life-changing hygiene initiatives in Cambodia; contributing to rebuilding efforts in Central America; or working remotely on vital fundraising campaigns, grant reporting, and impactful communications - joining CWS means contributing to a global mission. Together, we work towards a world where everyone has access to food, a voice, and a safe place to call home.



Responsibilities

• Assist with the client intake process, including gathering client information and completing forms.


• Organize client data.


• Research and identify resources for housing, healthcare, education, employment, and legal services.


• Provide translation and communication support (if fluent in Haitian Creole or French).


• Assist with case file maintenance, including organizing and updating client documents.


• Support scheduling appointments and coordinating meetings for clients and caseworkers.


• Assist clients in completing applications for social services (e.g., healthcare benefits)

• Enrolled in an MSW (preferred).


• Currently be an undergraduate student in the social sciences.


• Passion for social justice issues and migrant/refugee rights.


• Organized and detail oriented.


• Proficient in Haitian Creole or French (preferred).

• The intern will work directly with the Preferred Communities Caseworker. Approval is required before executing tasks at the request of other departments/employees to ensure that activities remain structured and aligned with learning objectives.

• Case management and client services within a nonprofit setting.


• Understanding of social services for migrants and refugees.


• Experience working directly with clients from diverse backgrounds.


• Translation and communication skills (if applicable).


• Resource development and referrals for essential services.

• Make a meaningful impact on the lives of migrants and refugees.


• Be part of a passionate, driven team of advocates.


• Gain hands-on experience in social work and case management.


• Develop skills in client intake, service coordination, and resource referrals.


• Build a resume with tangible achievements and accomplishments.