ESIS ProClaim Representative, A&H (Hybrid) at Chubb in Overland Park, Kansas

Job Description:

JOB DESCRIPTION

ESIS ProClaim is seeking a Claims Representative.

Note: This is a hybrid position requiring 3 days in the office and 2 days working from home.

The Personal Contents Property Adjuster position is responsible for the day-to-day management of an inventory of personal property claims resulting from fire, water, pest infestation and theft occurring at a storage facility. You will be required to review rental agreements, investigate losses including video surveillance, gate logs, securing statements from the facility, the insured and witnesses, validating submitted worksheets of personal property values; manage and control independent adjusters, and experts; interpret the policy to make proper coverage and payment determinations; post and evaluate reserves; write coverage letters and reports; and provide exceptional customer service.

The position will report directly to the Team Leader and the selected candidate is expected to have a high degree of initiative and ability to prioritize, multi-task, maintain flexibility and meet industry best practices and claim handling requirements in a fast-paced, changing environment.

Position Responsibilities:

• Investigation of facts of loss, including computerized damage estimating of personal property

• Conduct coverage analysis to determine eligibility, and any exclusions

• Write coverage letters, including disclaimers and Reservation of Rights letters for distribution to customers.

• Ensure timely posting of loss and expense reserves and handling of a claim from assignment to completion by investigating that claim and interpreting coverage.

• Review and adherence to client handling instructions

• Settle claims promptly and fairly

• Ensure data integrity through proper coding and system functions.

• Excellent communication, negotiation, organizational and analytical skills

QUALIFICATIONS

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.