Program Coordinator at University of Miami in Coral Gables, Florida

Job Description:

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The Program Coordinator for UM Study Abroad promotes and coordinates activities for UM study abroad programs. This includes managing student recruitment, advising outbound and inbound students, application, enrollment, and pre-departure orientation; program operations; and program assessment and evaluation.

Specific Responsibilities:

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  Coordinates logistics and administration of study abroad programs

  
  


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  Assists in recruitment, marketing, and effective execution of programs abroad.

  
  


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  Assists with student tracking in program databases; compiles & analyzes data; prepares reports

  
  


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  Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc

  
  


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  Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates

  
  


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  Collects and tracks student forms and assists students in completing application requirements

  
  


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  Advises students regarding study abroad program selection, admissions, academic, career and development matters

  
  


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  Reads & evaluates admissions files and participates in candidate selection.

  
  


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  Interviews and screens applicants

  
  


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  Provides support to Global Ambassador program housed in Study Abroad

  
  


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  Assists in creating marketing materials in print and multimedia

  
  


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  Assist in development and uploading of website content for Study Abroad and UGlobal websites

  
  


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  Coordinates orientation sessions and assists in the production of orientation guides, materials, and other resources

  
  


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  Incorporates social media and networking into program/project aspects as appropriate

  
  


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  Strengthens partnerships with internal and external units by defining, promoting and marketing benefits of participation and involvement in programs

  
  


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  Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

  
  


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  Supports the office in development and implementation of program courses, activities, and materials

  
  


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  Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors

  
  


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  Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers and agendas

  
  


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  Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within UM

  
  


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  Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner

  
  


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  Assists the Director and Associate Director, as needed, in researching new customized or faculty-led programs in alignment with UM study abroad mission

  
  


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  Adheres to program/project mission, values, guidelines, and policies

  
  


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  Reviews programs/projects to increase efficiencies to support growth

  
  


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  Performs other duties as assigned

  
  

Minimum Qualifications:

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  High school diploma; Bachelor's in international studies, international education, or related field preferred

  
  


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  Minimum 1 year of relevant work experience; 3 years of professional work experience in study abroad and/or international program management and administration preferred

  
  


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  Prior experience studying, living, or working abroad

  
  


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  Experience working with university staff, students, and faculty

  
  


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  Demonstrated ability to successfully manage international initiatives for a student audience

  
  


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  Excellent oral and written communication skills

  
  


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  Excellent interpersonal skills

  
  


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  Intermediate knowledge of word processing, spreadsheet, email, and database software programs

  
  


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  Well-developed organizational skills and the ability to independently prioritize and handle multiple tasks, turning general instructions into specific action steps

  
  


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  Ability to quickly and effortlessly change direction based on new/changing priorities

  
  


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  Proven problem solving skills and attention to detail

  
  

Preferred Qualifications:

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  Excellent computer skills, including in-depth knowledge of spreadsheets, word processing, databases and presentation software packages

  
  


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  Experience with Terra Dotta/Studio Abroad software

  
  


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  Foreign language skills

  
  


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  Familiarity with regional and national education abroad networks and resources

  
  


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  A relevant combination of education and experience may be considered

  
  

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:Full time
Employee Type:Staff
Pay Grade:A5 Apply Now