Summer 2025 Intern-Market Insights and Analytics at Blue Cross Blue Shield of Michigan in Detroit, Michigan

Job Description:

Department Summary / Preferences:

• Support market research team in the development, design, and administration of methods and procedures, including surveys, to assess customer preferences, the healthcare environment and the competitive landscape
• Collect, study, and analyze information and data from secondary research sources, corporate surveys and past insights to evaluate existing and potential products, programs, trends, markets, and competitor positioning.
• Communicate research findings via reports and presentation materials
• Support team leadership and internal partners by addressing incoming questions, information/data
  requests and other customized research projects
• Bachelor's degree in Business Administration, Health Care Administration, Marketing, or a related field.
• Preferred; currently enrolled in a Master's degree program in a related field.

• Assist in preparing information and research materials to identify business problems, offer recommendations and assist
  management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events (i.e. monthly Diversity and Inclusion events, department wide team
  building events, weekly meetings to ensure team alignment, etc.).

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.