Job Description:
Requisition ID: 107384
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Primary Role
The Senior Technologist SIEM Specialist will be responsible for SIEM rule design, implementation, and management of our organization's Security Information and Event Management (SIEM) system. This role involves monitoring, analyzing, and responding to security alerts and incidents, ensuring the protection of our network infrastructure and sensitive data. The ideal candidate has a strong background in cybersecurity, threat detection, and incident response.
• Configure, maintain, and optimize SIEM tools, specifically Palo Alto Networks security tools.
• Develop and refine SIEM use cases, dashboards, and reports for proactive threat detection.
• Onboard new data sources, configure log collection, and ensure data integrity.
• Coordinate with the Managed Detection and Response to respond to detected threats.
• Regularly assess the effectiveness of the SIEM system and suggest improvements.
• Develop and maintain documentation for SIEM processes, procedures, and configurations.
• Conduct periodic security assessments and audits using the SIEM platform.
Key Accountabilities
SIEM monitoring Duties - 20%
Monitor the status of the SIEM to include:
• rule effectiveness
• new use case performance
• MDR metrics
Policies, Procedures, and Standards - 20%
- Create and Enhance security documentation related to the SIEM platform at American Water. American Water is undergoing a large technology platform shift and this role will be pivotal in creating SIEM use cases to be monitored via MDR and responded to by the Cyber security team.
Technical Requirements and Design - 50%
- Act as a technology direction lead for the SIEM platform, which includes providing detailed information and advice as necessary in that specialization in order to achieve business outcomes. Develop and/or promote technical solutions which support the business requirements in the SIEM. Be accountable for specific deliverables in relation SIEM Metrics and MDR effectiveness
Coordination - 10%
- Engage closely with stakeholders to understand what business objectives they want to accomplish through the SIEM and then work with the various technology teams to ensure the resiliency and disaster recovery needs are met.
Knowledge/Skills
- Excellent decision-making ability, balancing what is right with what is realistic
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
- Demonstrated ability to lead through influence and to deliver results through others while overcoming obstacles to success
- Possesses a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure Strong knowledge of IT infrastructure, networking, and security principles.
- Strong knowledge of cybersecurity principles, threat hunting, and incident response.
- Strong verbal and written communication skills for a wide variety of audiences including proven ability to deliver conference presentations
- Creative approach to problem-solving with the ability to focus on details while simultaneously maintaining the "big picture" view
- Experience with network security, firewalls, IDS/IPS, and endpoint protection solutions.
- Familiarity with log analysis, data normalization, and event correlation.
Experience/Education
- Bachelors' degree in Computer Science, Information Systems, relevant field of Engineering or similar technology field
- 3+ years of hands-on experience with Palo Alto Networks SIEM platform.
- Experience with network security, firewalls, IDS/IPS, and endpoint protection solutions.
- Familiarity with log analysis, data normalization, and event correlation.
Travel Requirements
- As necessary, up to 10%
Work Environment
- Primarily in an office environment
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants
based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
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