Field Devices Sales Operations Manager at Schneider Electric USA, Inc in Foxboro, Massachusetts

Posted in General Business 1 day ago.

Type: Full-Time





Job Description:

What will you do?

Manage business operations that support our Commercial Strategy to profitably grow the sales of the Schneider Electric Process Automation Instrumentation portfolio within North America, ensuring total Customer satisfaction


  • Lead Sales Support Team for NAM Instrumentation - Technical Sales, Data/Analytics, Customer Support, and Order Management

  • Work strategically with National Customer Service Sales Manager to develop key business processes, tools and support functions required to achieve the targets for Instrumentation Business in NAM.

  • Work proactively on driving better business processes to best support the North American sales force.

  • Serve as liaison between the field sales team and the rest of Schneider Electric. (Factory, LOB, Offer Management, Finance, other districts, other SE sales teams, etc.)

  • Serve as main contact for each sales function below.

    • Technical Sales Support

    • BFO - Salesforce.com

    • Lead Generation

    • Industry Conference and Exhibit Planning

    • CQA Process Management

    • Buy Automation - Training and Support

    • Xactly (Rep Commission & Sales Reporting)

    • SAP (Sales Reporting)

    • Territory/Credit Adjustments

    • Website/Partner Portal Content



  • Assist the sales team in tracking and management of all opportunities through BFO.

  • Assist development and coordinating of sales training for the sales team.

  • Plan and Organize Sales Meetings and Partner Factory Training

  • Support Marketing Initiatives and Channel Events

  • Collaborate with other SE business units to support sales operations.

Who will you report to? Chris Suskovich - NA Regional Sales Director

What qualifications will make you successful for this role?


  • 4 year degree, preferably in Business, Engineering, Computer Science, or Economics

  • 5+ years experience in sales or sales management

  • Day to day customer, channel partner & SE sales team sales support

  • Manage TSC workload and travel requirements through BFO

  • Partner Commission and Order Management

  • Administration of OEM Accounts (Quotes, Orders, RMAs, Credits)

  • Timely sales management, reporting & forecasting tools

  • Ongoing procedural improvement, development & training

  • Administrative ownership of retained & assigned OEM accounts

  • Lead generation development, tracking & report out of performance

  • Contact list management for the team

  • On/Off Boarding of Reps

  • Support our DSMs in the field when necessary for QBRs or required partner training

  • BFO training & support

  • Dashboard creation

  • Maintain our product demo inventory internally within SE team and with our partners

  • Marketing strategy & support


Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. What will you do?

Manage business operations that support our Commercial Strategy to profitably grow the sales of the Schneider Electric Process Automation Instrumentation portfolio within North America, ensuring total Customer satisfaction


  • Lead Sales Support Team for NAM Instrumentation - Technical Sales, Data/Analytics, Customer Support, and Order Management

  • Work strategically with National Customer Service Sales Manager to develop key business processes, tools and support functions required to achieve the targets for Instrumentation Business in NAM.

  • Work proactively on driving better business processes to best support the North American sales force.

  • Serve as liaison between the field sales team and the rest of Schneider Electric. (Factory, LOB, Offer Management, Finance, other districts, other SE sales teams, etc.)

  • Serve as main contact for each sales function below.

    • Technical Sales Support

    • BFO - Salesforce.com

    • Lead Generation

    • Industry Conference and Exhibit Planning

    • CQA Process Management

    • Buy Automation - Training and Support

    • Xactly (Rep Commission & Sales Reporting)

    • SAP (Sales Reporting)

    • Territory/Credit Adjustments

    • Website/Partner Portal Content



  • Assist the sales team in tracking and management of all opportunities through BFO.

  • Assist development and coordinating of sales training for the sales team.

  • Plan and Organize Sales Meetings and Partner Factory Training

  • Support Marketing Initiatives and Channel Events

  • Collaborate with other SE business units to support sales operations.

Who will you report to? Chris Suskovich - NA Regional Sales Director





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