Collections Specialist at Volt in Reseda, California

Job Description:

Volt is immediately hiring a Medical Collection Specialist in the SFV!!

Volt takes great care of our great hires!

As a Medical Collection Specialist you will:

• Review records for outstanding and unpaid claims to determine collection activities.
• Contact payor sources to determine the status of payments and ensure timely payments of claims.
• Maintain records and prepare reports as requested.
• Research patient insurance information and update billing information.
• Submit timely appeals and follow up on claims at various stages of the collection process.
• Document all collection efforts per company policies and procedures.
• Attend and participate in in-services and staff meetings to continue acquiring knowledge of collections processes, billing systems, practices, and policies.
• Protect the privacy rights of patients and maintain the confidentiality of all financial and other records.
• Complete all documentation accurately and legibly.
• Comply with hospice policies and procedures, laws and regulations, and standards of practice.

This is a Full-Time 1st On-site Opportunity.

Pay Rate: $21-25/hr

The ideal candidate will have:

• High school diploma or GED certificate.
• At least one year of experience in medical collections and a general understanding of collection and billing practices, including appeal processes and deadlines.
• Knowledge of medical collection practices, billing requirements, medical terminology, hospice and palliative care services, computers, and billing software.
• Effective writing and communication skills, especially by telephone.
• Ability to maintain records and prepare reports.
• Understanding and maintaining deadlines with the ability to systematically follow-up and follow-through.
• Experience with Availity and Waystar portals.
• Knowledge of HIPAA regulations.
• Ability to handle 20-30 claims per day.
• Willingness to learn the hospice portion of the role (appeals experience is essential).
• Collections experience is highly valued.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.


Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).


Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.


Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Apply Now