Digital Production Coordinator I at Harvard University in Cambridge, Massachusetts

Job Description:

Harvard University


Position Title: Digital Production Coordinator I

Req ID: 67569BR

School or Unit: Harvard Graduate School of Education

Description: Job Summary

HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. Reporting to the Assistant Director of Digital Communications, the Digital Production Coordinator is responsible for daily production tasks on HGSE's flagship website, ensuring that updates made through the HGSE content management system (CMS) are accurate, appropriate, and consistent with the HGSE mission and style. Serving as the main conduit for content updates, from submission through publication, the Digital Production Coordinator will oversee all web editing workflows for external-facing institutional webpages, calendar postings, and faculty profiles and serve as final approval before publication to the live site. They will support the Assistant Director of Digital Communications and the Director of Marketing on regular updates to top-level sections of the site, including Community, Events, and others.

Position Description

Web production and editing (65%)

• Implement content edits, image changes, and organizational improvements to top-level sections on the HGSE website.
• Monitor and approve CMS updates from departmental site owners and CMS editors, ensuring they are grammatically correct, in line with best web practices, conform to the HGSE style guide, and fit within the standards and tone of the HGSE website.
• Collaborate with Marcom leadership and IT Web Services teams to identify significant areas of improvement and opportunities for evolution within the HGSE website.
• Work with faculty and faculty coordinators to make sure website profiles are updated, complete, accurate, and consistent with HGSE style.
• Approve items for the public calendar, ensuring they conform to events standards and written descriptions adhere to HGSE style.
• Assist with the web production of editorial content, including Ed. magazine, as needed.
• Track the use of photos throughout the website, ensuring they remain current and that there is minimal repetition of imagery
• Assist with other marketing, communications, and web tasks, as needed
• Light photo editing, as needed.

Web processes and database management (25%)

• Work with the IT web services team to optimize the overall content editing workflow of HGSE, including user roles and permissions, moderation workflows, and documentation.
• Maintain and distribute, as needed, important process documentation for website changes, calendar submissions, and faculty profiles.
• Manage the organization and access permissions for the central HGSE photo database, including implementation and refinement of a robust tagging system.
• Assist with management of other digital databases, as needed.

Other tasks (10%)

• Assist Marcom colleagues with hiring, invoicing, and payment and reimbursement processes within the Harvard procurement systems.
• Assist with budget tracking for all Marcom expenses, including for events and Ed. Magazine. Provide periodic budget reports to Marcom leadership.
• Manage purchases for the office, including equipment and office supplies.
• Assist with other duties as assigned.

Basic Qualifications

• 2+ years of related experience.
• Excellent written and verbal communication skills.
• Strong attention to detail, deadlines, and ability to prioritize.
• Proficiency in Microsoft Office Suite.

Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic qualifications.

Additional Qualifications and Skills

• Bachelor's degree preferred.
• Some experience in higher education or nonprofit communications desirable.
• Understanding of CMS concepts including taxonomy, user roles and permissions, open-source modules, and field data a plus.
• Experience with photo database management tools, like SmugMug, and photo editing tools such as Photoshop,a plus.
• The ability to interact tactfully and professionally with people from different backgrounds, experience levels and in all types of situations.
• Ability and willingness to learn new systems and technology as needed.
• Ability to work in a fast-paced, deadline-driven environment, shift direction when needed, and maintain diplomacy and a sense of humor.
• Must be able to work independently and as part of a team.
• A commitment to fostering diversity and inclusion within the work environment.

Working Conditions

HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state's required tax and other withholdings from your paycheck for the time you work there.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

Additional Information

HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.

We do this by:

• Hiring and retaining staff reflecting the diversity of those we serve
• Providing employees opportunities to learn, grow, and be challenged
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment

About the Harvard Graduate School of Education

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)

#LI-SG1

Department Office Location: USA - MA - Cambridge

Job Code: 403134 Coordinator I

Job Function: General Administration

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: ------------

Salary Grade: 054

Department: MarComm


Union: 55 - Hvd Union Cler & Tech Workers

Time Status: Full-time

Pre-Employment Screening: Identity


Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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