Job Description:
Docusign | Remote - US
We are seeking a DocuSign CLM Solution Architect to lead the design and architecture of DocuSign CLM solutions and play a key role on projects with enterprise clients. This person will be responsible for defining technical requirements as well as configuring and customizing DocuSign CLM to ensure that it is meeting business needs. This role will on occasions also involve working on Salesforce engagements.
Job Duties:
- Lead the design and architecture of DocuSign CLM solutions based on business requirements.
- Define technical specifications, system integrations, and data mappings for CLM implementations.
- Ensure scalability, security, and performance of CLM solutions.
- Configure and customize DocuSign CLM to meet specific business needs.
- Develop workflows, templates, and automation rules within the CLM system.
- Conduct testing and quality assurance of CLM configurations and integrations.
- Manage integration between DocuSign CLM and Salesforce.
- Coordinate deployment activities.
- Work closely with business stakeholders to understand their requirements and translate them into CLM solutions.
- Provide technical guidance and expertise to project teams and stakeholders.
- Create technical documentation, including architecture diagrams, configuration guides, and user manuals.
- Adhere to Simplus delivery methodology & project standards, and ensure that project deliverables are completed on time
- Provide support on Salesforce projects when needed in either a Business Analyst, Developer or Consultant role
Required Education and Experience
- Proven experience as a DocuSign CLM Solution Architect..
- In-depth knowledge of DocuSign CLM and its capabilities.
- Advanced DocuSign CLM development skills, including C# and XML.
- Strong understanding of CLM best practices and industry standards.
- Experience with system integrations, particularly with CRM and ERP systems.
- Good understanding of Salesforce and experience working in a Salesforce focused role as either a BA, Developer or Consultant
- Proficiency in designing and implementing scalable, secure, and high-performance solutions.
- Excellent problem-solving skills and the ability to troubleshoot issues.
- Strong communication and collaboration skills, with the ability to work effectively with business stakeholders and technical teams.
- Experience in creating technical documentation.
- Ability to work independently in a fully remote environment.
Preferred Education & Experience
- Experience working on projects with other CLM platforms such as Apttus
- Experience playing a Solution Architect role on Salesforce projects
- DocuSign CLM Architect certification
Position Type/Expected Hours of Work
This is a full-time position from home (remotely) or in our SLC, Utah headquarters. Days and hours of work are Monday through Friday during normal business hours.
Travel
Some travel may be required up to 25% of the time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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