Senior Sales Manager - Conrad Orlando at Hilton Global in Orlando, Florida

Job Description:

Join us in continuing to create a legacy within a brand where you can be bold and with a team that will become family ! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando.

As one of the most celebrated openings of 2024, be part of the legacy as a Senior Sales Manager!

Why join the Conrad brand? The modern luxury concept empowers you to deliver:

• Personalized service delivered with authenticity and passion
• Impactful experiences
• Bold, creative design

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and8-acre Evermore Bay setting the stage for a luxury stay, which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 sf indoor and 25,000 sf outdoor), our tranquil Conrad Spa Orlando, two 18-hole golf courses, and 5 food and beverage outlets. This includes 3 restaurants (Ceiba, Sophia's Trattoria and Papaya Club), a cocktail bar, marketplace and we also offer in-room dining.

Want to learn more? News Release on Conrad Orlando

In this role, you will report directly to the Assistant Director of Sales and Marketing. This position will start immediately.

The ideal candidate will have the following qualifications:

• Excellent communication skills in all aspects: verbal, written and nonverbal.
• 3-5 years' experience in a comparable position in a Luxury hotel operation.
• Excellent knowledge of all aspects of Luxury market segments.
• Possess excellent organizational and administrative skills.
• Quality driven with a passion for excellence in guest service and satisfaction.
• Approachable, open minded and fair.
• Willingness and capacity to learn and apply new systems.
• Proficient in OnQ and Delphi.fdc.

Desirable:

• Previous experience managing and/or coordinating the sales process preferably for a Luxury property.
• Prior experience working with West Coast clientele.
• Capability to use Excel to generate and interpret data reports on business volume from sales territory and individual sales progress reports.
• Capability to use PowerPoint beyond required presentation skills and proactively create compelling up to date presentations for the sales team and other hotel departments to use in operations.

What will I be doing?

As a Senior Sales Manager, you will manage and prospect for accounts as designated by the Director of Sales & Marketing to support the established sales goals for the hotel. This will require travel to assigned tradeshows, outside appointments and management of various accounts.

• Responsible for booking group business by assigned territory.
• Traveling to West Coast market and to tradeshows to meet clients and
• Backing up other team members and their market during their travel - fostering comradery.
• Thoroughly get to know the competitive marketplace.
• Proficient product knowledge of Conrad Orlando.
• Review and discuss sales goals with Director of Sales & Marketing.
• Plan site inspections and client trips and ongoing sales trips as required.
• Create and implement strategic prospecting plan and sales action plan for review.
• Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals.
• Meet and exceed monthly, quarterly and annual sales goals.
• Entertain potential and existing clientele to develop and maintain relationships.
• Methodically solicit potential clients for future business on an ongoing basis.
• Conduct outside sales calls and highly polished presentations to current and prospective clients.
• Collaborate with the events and operations team to ensure seamless service.
• Attend hotel and industry related functions and tradeshows.
• Participation in annual budget and marketing plan.
• Participation in monthly forecasting and month end recaps.
• Plan and operate "FAMiliarization visits" for targeted meeting planners.
• Ability to take on additional tasks assigned by Director of Sales and Marketing.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

#LI-MD1

Apply Now