Supervisor, Planning at GXO Logistics Supply Chain, Inc. in Bethlehem, Pennsylvania

Job Description:

1st Shift - Sunday - Tuesday; 5:00am - 5:00pm

Logistics done differently.

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America's best employers. At XPO, our employees take pride in their work and show dedication to their job. As the Planning Supervisor, you will be responsible for demand planning, forecasting and customer care for select clients. Your attention to the small details and strong work ethic will ensure our operations continue to run smoothly and our customers receive superior service. Become a part of our dynamic team and we'll help you develop your career to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Lead/direct all support functions of the distribution center, quality/continuous improvement, inventory management, data analytics and operational planning


• Support Operations teams to ensure service level standards are met; adhere to all contractual obligations and ensure client compliance


• Analyze and plan inbound and/or outbound loads


• Identify growth opportunities with current customers by promoting enhanced services and/or cost savings to the customer; partner with site leadership in all customer visits, conference calls and problem-solving efforts


• Manage costs, mitigate risks and create value for the customer to achieve net revenue and operating income goals


• Track, record and maintain quality data; monitor operations and quality processes, and troubleshoot issues


• Maintain cycle count program, meet SLA standards and provide results to customer


• Identify and deploy cost-saving initiatives through standardized improvement processes for the facility


• Manage all direct reports, including interviewing, hiring, onboarding, setting expectations, training and development, conducting performance reviews, etc.

What you need to succeed at XPO:

At a minimum, you'll need:

• 2 years of experience with complex demand planning activities


• Experience with Microsoft Office (Word, Outlook, Excel, PowerPoint and Visio)


• Working knowledge of statistical methods, mathematical techniques and related analytical tools, including forecasting and projections

It'd be great if you also have:

• Bachelor's degree in Logistics or a related field


• APICS certification


• 2 years of managerial/supervisory experience


• Bilingual English/Spanish


• Experience in Lean manufacturing principles


• Warehousing or Third-Party Logistics (3PL) experience


• Experience in quality, inventory, data mining and problem-solving


• Resource and project management experience


• Experience in an AS9100 or ISO environment

This job requires the ability to:

• Lift objects of various shapes, sizes and weights


• Stand, sit or walk for extended periods of time


• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel


• Tolerate hot or cold warehouse environments

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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