Provides support, oversight, administration, and facilitation of changes that affect facilities, infrastructure, hardware, operating systems, database platforms, firmware, network, and software environments for 24/7 IT Operations. Ensure audit tracking, reliability, availability, correct functionality, system integrity, and risk mitigation in company's IT Service Delivery model by coordinating, communicating, and recording changes to non-development environments. [Coordinates & facilitates all software, Hardware, and Infrastructure code and configuration changes.]
Essential Job Duties
Organize and facilitate effective release planning meetings.
Managing release schedules, and/or key infrastructure initiatives across multiple applications.
Planning, managing, and executing release cycles, including tracking release deliverables, functional/security test sign-offs, and leading release efforts for non-prod and prod deployments.
Prepare release plans for various applications, track and maintain them.
Review release plans, change requests in release pipelines
Coordinate release builds to the appropriate environments (Testing, Production, etc.)
Perform data analysis using SQL for generating release metrics and scorecards
Assist the team in establishing a consistent and predictable release cadence
Standardization of release process across IT applications by working with various stakeholders
Cross functional dependency management mapping for various releases and maintenance of the same
Collaborate with release leads/managers to deliver a comprehensive plan and ensure delivery excellence across the application portfolio.
Flexibility to work outside of business hours as needed to support release deployments.
Providing support to the Change Advisory Board (CAB) as needed
Education
Bachelor's degree in Business, Computer Science, Engineering or related field or six years applicable experience is required.
ITIL V4 certification (Preferred)
Experience
Minimum 3 years experience in IT Change and Release Management
Minimum of five (5) years (in excess of degree requirements stated above) of progressively responsible experience in system integration processes
Understanding of ITIL Best Practices in IT Service Management (Change/Release/Incident/Problem) Management
Working knowledge with tools like Jira, Confluence, Service Now
Cloud infrastructure knowledge/experience is a plus
SQL/VB Scripting/Data Analysis knowledge is a plus
MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.
MWResource does not discriminate based on race, sex, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.
Candidates must be authorized to work in the United States.
Candidates will be required to pass a background check and drug screening.
Please note we are not open to outsourcing our recruitment needs.