The role is accountable for Tableau/Power BI reporting visualization and analysis, and may identify themes and trends at the function or product level.
Responsibilities:
Gather requirements, design, develop, test, and deploy data sets and Tableau dashboards, SSRS Reports, and ad-hoc reporting.
Leverage advanced Tableau/Power BI capabilities (parameters, actions, tooltips, modifications, API, etc.) to create analytical dashboards.
Lead the development of Business Intelligence solution prototypes that demonstrate strong performance and usability to line of business stakeholders.
Understand relational database structures and business objectives to extract data from various source databases, normalize data, and automate processes.
Write dataset builds in SQL or Hive in preparation for Tableau/Power BI Dashboard extracts.
Write calculations in SQL or Tableau based on advanced queries.
Collaborate with business contacts to understand data needs.
Schedule, host, and attend all required meetings punctually.
Proactively identify and interpret results to communicate issues, risks, and blockers to assignments, and escalate areas of concern.
Fully accountable for the integrity of the data produced for assigned projects.
Required Skills and Experience:
Advanced experience with the design and development of reports in Tableau (8+ years) and Power BI (2+ years).
Advanced experience with data modeling and relational databases.
Advanced experience using tools such as SQL/SSIS/Hadoop/Oracle or Teradata.
Advanced experience with SQL stored procedures.
Experience working with incident management backend datasets (e.g., ITSM, Maximo, or ServiceNow).
Effective written and verbal communication skills.
Self-motivated, works independently and as part of a team, able to learn effectively and think critically to solve problems.