Assignment Type: 6-Month Contract (Potential to Extend)
Location: Charlotte, NC
Pay Rate: $52/hr on W2
Primary Responsibilities:
The Technical Analyst will play a key role in supporting enterprise-level system integrations and applications. The position will focus on system analysis, configuration, quality assurance, and escalated support activities.
Collaborate with business teams, developers, third-party vendors, and end users to identify and document technical requirements for system integrations.
Act as the primary liaison between business stakeholders and developers to ensure alignment on requirements and deliverables.
Write and execute functional test scripts; perform system integration testing to validate deliverables.
Evaluate system outputs to ensure they are defect-free and meet quality standards.
Document processes, workflows, and deliverables while maintaining compliance with departmental standards.
Manage multiple projects and priorities simultaneously.
Learn complex business processes to facilitate project delivery and consensus among diverse user groups.
Qualifications:
Bachelor's degree required.
3+ years of experience in a technical analysis role with the following skills:
Development of user stories, application requirements, and process flow diagrams.
Use of requirements elicitation techniques: interviews, job shadowing, process analysis, and brainstorming.
UI design and/or mockups with detailed specifications.
Creative problem-solving and issue resolution to maximize IT investments.
Managing conflicting priorities across user groups and gaining consensus.
Strong written and verbal communication skills.
Exceptional organizational and time management abilities.
General understanding of application architecture and technology.
Special Skills/Training Desired:
Experience working in an Agile/Scrum environment.
Proficiency with Microsoft Azure DevOps.
Formal training or certification in Business Analysis, group facilitation, or project management.