In this fast-paced, high-energy environment where accuracy is essential, how do we ensure that our hotel guests are happy, rested, and ready to enjoy all the property has to offer? As the Hotel Housekeeping Administrative Assistant, you will assist the Hotel Housekeeping Department in various departmental activities. You will contribute to our continued success by demonstrating unsurpassed guest service, high integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Perform administrative office duties to support the Housekeeping department to include but not limited to order office supplies and equipment, conduct supply inventory, perform basic recordkeeping, file, answer phone calls, and serve as a primary point of contact and liaison between the office, team members, and external companies on a range of day-to-day issues.
*Prepare, draft, and edit reports, memos, letters, and other documents including CARs.
*Prepare and route purchase order requisitions to the Purchasing department and work with Purchasing to resolve any order issues.
*Enter requisitions into purchasing software including but not limited to all housekeeping supplies.
*Act as a resource regarding departmental activities and operations for the Hotel Housekeeping department.
*Take incoming calls and route calls to appropriate individuals and place outgoing calls.
*Create and maintain databases, spreadsheets, graphs, and presentations.
*Assist the department with scheduling needs, including but not limited to Housekeeping operations, departmental meetings, and training classes. Schedule and coordinate meetings, calendars, and appointments as needed.
*Draft and distribute meeting agendas and minutes.
*Conduct requested research, compile data, and prepare information as needed.
*Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
*Perform other duties as assigned.
Job Qualifications
A High School diploma or equivalent and one year of administrative assistant or related experience are required. An Associate's degree in a hospitality related field could take the place of 6 months of experience.
Previous experience in the hospitality/gaming industry preferred.
Office skills must include using standard office equipment and Microsoft Office and Excel knowledge.
The ability to use strong organizational skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
The ability to use basic math skills, including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions/entire numbers.
The ability to read and interpret written instructions and diagrams.
The ability to interact with guests and team members professionally.
The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for the duration of the scheduled shift. The team member must frequently use hands to handle or feel objects, tools, or controls and reach with hands and arms. The team member must be able to operate a personal computer. The team member must lift, carry, push, pull, or move objects up to 25 pounds regularly and up to 25 occasionally. Team members must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud, increasing when on the casino floor. The facility is not smoke-free.
Disclaimer
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.