Ultimate Staffing is hiring for a Loan Servicing Specialist in Baltimore, Maryland! This is a direct hire position in Baltimore City. The schedule will be in-office for training and then will move to a hybrid schedule after 90 days. If you have customer service skills and experience with loan-related documentation, apply today!
Key Responsibilities
Handle incoming communication related to loan documents and status updates, answer questions and route calls appropriately
Manage an inbox for emails from borrowers and assign tasks to the appropriate parties
Scan and organize all incoming documents and maintain borrower records
Organize information in accordance with the processes in place, verify information for accuracy and completeness
Qualifications
At least 3 years of experience in a position supporting loan preparation, working with banking or financial services
At least 2 years of customer service experience
Experience with systems and document management
Knowledge of banking principles, loan documentation, interest, and credit worthiness
Analytical skills, critical thinking, and strong attention to detail required
Must have excellent communication and follow-up skills
Compensation and Schedule
This is a salaried, direct-hire position, full-time 40 hour work week
Schedule is in-office for the first 90 days and then hybrid with 2 WFH days/week
Compensation for this position is 55-65k depending on experience
Position is located in Baltimore City and parking is covered
Apply today for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.