Vaco Indianapolis has partnered with a client near Shelbyville, IN in search of a Customer Service Representative. If you feel you would be a good fit, apply today! This position is 100% in office.
Responsibilities
Provide an outstanding customer service experience
Working with sales representative, data entry
Take ownership of customers issues and follow problems through to resolution
Follow customer service procedures, policies, and standards
Keep accurate records and document customer service actions and discussions
Provide accurate reports as necessary
Maintain an orderly workflow according to priorities
Always maintain a positive phone presence
Maintain accurate Purchase Order processing and Invoicing via company's ERP system