Our client is seeking a Community Outreach Associate to join their team in various Brooklyn neighborhoods! As a Community Outreach Associate, your primary responsibility will be to support Student Recruitment efforts by raising brand awareness of Ascend Public Charter Schools in the neighborhoods of Flatbush, Cypress Hills, and East Brooklyn.
20-25 hours. (flex with hours but need to be the same schedule weekly)
This position is primarily remote but will require days to go into their Brooklyn office
Pay rate: $20 per hour
Hours: 11:00AM - 6:00PM (Mon - Fri.)
Must be bilingual Spanish
Responsibilities:
Call or email the neighborhoods where schools operate to promote to residents and businesses (cold calling and lead follow ups involved)
Liaise with and foster relationships between neighborhood daycares, 3K/UPK programs, afterschool programs and school leaders, supporting both parties in building long-lasting partnerships and cultivating a strong pipeline of new students
Participate in phone banking outreach initiatives designed to cultivate potential leads
Provide an excellent customer service experience in all interactions with schools, community based organizations and potential leads
Expertly guide interested families through the application process in person, by phone or online demonstrating deep knowledge of practices and processes
Foster and maintain relationships with community-based organizations in the neighborhoods that we serve through regular in-person, phone-based and email communications
Required Qualifications:
High school diploma required
Bilingual or strong Sylheti, Spanish, or Haitian Creole language skills required
A "can do" attitude and the enthusiasm to be a hard-working, self-starting team player
Flexible work schedule with evenings and weekends available
A positive, authentic, and responsive approach to building trust with members of the community including children, parents, small business partners and staff at all times
Excellent customer service skills
An openness to receiving and implementing feedback
Ability to manage multiple priorities with competing deadlines successfully
Must have access to reliable wifi during working hours
Must be able to work EST hours presented
Proficiency in Microsoft Systems and Google Suite
If you meet the required qualifications and are interested in this role, please apply today.
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