V-Soft Consulting is currently seeking a Credit Specialist for our premier client. This is a 3 direct hire position with our client. This is on-premise in Chicago, IL, with some hybrid flexibility. Not remote.
Overview:
The Credit/Collection Specialist will be responsible for assisting the AR Manager in executing the day-to-day operations of the AR collection process. This role would also entail coordination and collaboration with the Global Business Services (GBS) team and other internal groups, including Sales, Customer Operations, Finance and Treasury in a timely and efficient manner. This role will be responsible tracking and monitoring trade accounts receivables, providing requested documentation on past due invoices / accounts, collecting or reconciling disputes and/or discrepancies, and establishing working relationships with the customer's accounts payable department.
WHAT YOU'LL DO:
Performing collection activities, and monitoring receivables/aging
Proactively engage with the customer regarding prompt payment of receivables and collections
Address inquiries: handle exceptions related to customer accounts
Liaison with respective team / department for resolution, coordinate and send response to stakeholders
Proactively reduce the risk of bad debt in review of account balances, open orders and credit extended
Generate invoices and audit documentation for applicable internal / external audit and customer audit requests
Process credit memos after taking appropriate approvals from business
Manage shared mailboxes
Send balance confirmations to customers
Schedule and/or join weekly/monthly collection calls to update the business unit/s on their respective product accounts.
Act as the liaison with cash app team to make sure all payments are correctly applied to correct the customer's accounts
Prepare ad-hoc reports and analysis
WHAT YOU'LL NEED:
4+ years of relevant work experience
One to two years of credit analysis experience
Good presentation and communication skills
Excellent abilities needed to multi-task and meet deadlines in a fast-paced environment
Strong attention to detail, strong sense of urgency and ownership to deliver
Strong computer skills, including proficiency in Microsoft Office applications (Excel, Word); SAP experience preferred
Ability to build relationships and work well in a team-oriented environment
Must be able to work with diverse teams across geographies
Education & Experience:
Bachelor's degree in accounting, finance, or related field is required.