Administrative Assistant at Tennessee REALTORS® in Nashville, Tennessee

Posted in Other about 14 hours ago.

Type: full-time





Job Description:

Job Summary

Front office position handling administrative duties required by the Association to

Provide superior services to members.This position reports directly to the

Executive and Professional Services Director. (Non-Exempt Employee)

General duties include but are not limited to:

  • Greet members/visitors and assist as needed.
  • Answer all incoming calls in a timely manner and responds to phone inquiries by determining member's needs and specifications for referral to appropriate department.
  • Distribute mail and packages to CEO.
  • Delegate and follow up technology hotline questions.
  • Process secondary membership applications, assist in annual dues billing, and maintaining membership records.
  • Process broker admin access applications and maintain records.
  • May assist Department Heads in committee meetings by taking minutes, etc.
  • Keep kitchens and all public areas clean at all times.
  • Create, maintain and organize tent cards for all in-house functions.
  • Maintain workroom and ensure sufficient supplies needed for copiers, printers, etc.
  • Assist with set-up and cleanup of in-house functions alongside the Meetings and Events Manager.
  • Assist with overflow work, including word processing, data entry and Internet research tasks of all departments.
  • Assist in making copies and putting materials together for committee and other meetings upon request.
  • Take mail to the post office from time to time.
  • Works independently and within a team on special nonrecurring and ongoing projects.
  • Perform such other duties as requested by the Chief Executive Officer and Executive and Professional Services Director.

Required Skills/Accreditations
  • Organizational Skills including the ability to multi-task.
  • Strong Computer literacy with emphasis on Microsoft applications and data management applications. Mac experience strongly preferred.
  • Understands the process of a volunteer organization.
  • Must be a good project manager.
  • Must be attentive and creative, possess the ability to work with and adapt to all types of people and exhibit patience.
  • Must be skilled as a communicator, have strong interpersonal skills. Ability to clearly and pleasantly communicate both verbally and in writing with members, management, and co-workers, both in person and by telephone.
  • Must be self-motivated and ability to have initiative.
  • Ability to maintain confidential information.
  • Fosters and contributes to a positive team environment. Must be a team player and contribute positive energy.
  • Ability to produce professional documents with minimal number of errors; includes spelling, punctuation, and grammatical errors.
  • Ability to work cohesively with co-workers both within and outside of your department.
  • Ability to work well under pressure, dealing with many member requests/questions within a short period of time.
  • Customer service oriented with a desire to create memorable member experiences.
  • Ability to use various office equipment, including but not limited to, calculators and photocopiers.
  • Must be able to lift 20 to 40 lbs.

Preferred Skills/Accreditations
  • High school education required, college degree in related field preferred.
  • Previous administrative support experience preferred. REALTOR® Association experience plus.

Hours

Generally, hours are 8:30 a.m. - 4:30 p.m.

M-F. Will be expected to arrive earlier from time to time depending on meeting schedule.

Additional Salary Information: Must send cover letter, resume, and salary requirement to: employment@tnrealtors.com (Only complete applications will be considered).
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