Sales Support at Agency Software in Boise, Idaho

Job Description:

The Sales Support Specialist will play a crucial role in assisting the sales team by making client and prospect calls, managing administrative tasks, and ensuring smooth sales operations and customer satisfaction. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving.Key Responsibilities:

• Handle customer inquiries and provide timely and accurate information.


• Process sales orders and ensure all documentation is complete and accurate.


• Maintain and update customer databases and sales records.


• Support the sales team in preparing presentations, proposals, and contracts.


• Coordinate with other departments to ensure seamless order fulfillment and delivery.


• Monitor and track sales performance metrics and generate reports for management.


• Assist in organizing sales events, trade shows, and promotional activities.


• Provide general support to the sales team to enhance productivity and efficiency.


• Assist the sales team with daily administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings.

• High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.


• Proven experience in a sales support or administrative role.


• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).


• Excellent communication and interpersonal skills.


• Ability to multitask and prioritize tasks effectively.


• Detail-oriented with strong organizational skills.


• Proactive and able to work independently as well as part of a team.


• Familiarity with CRM software and sales processes is a plus.