The Senior PM will be responsible for Leading and managing successful execution of transformational program/projects and ensuring delivery of business value. This role will collaborate with key IT and business stakeholders on execution approach and will lead by example with a passion for delivery and process excellence, ensuring that complex enterprise-wide initiatives drive value for all stakeholders. The candidate must possess exceptional professional and interpersonal agility and an in-depth understanding of program and project management methodology/processes and change management concepts. The ideal candidate will focus on results, leadership, management and decision-making and will be responsible for the overall success of strategic portfolio projects.
This person will also play a major role in developing the project management maturity in the IT PMO by implementing best practices, methodology and tools to be used by intermediate and junior project managers. The candidate should be able to think strategically, perform well under pressure and have an extensive experience overseeing large scale systems and process deployments with a proven track record of delivering strong results. This leader should be able to influence others to move towards common goals, establish and maintain strong relationships and work effectively with all levels of the organization while driving enterprise standards.
DETAILED ROLES & RESPONSIBILITIES
Manage IT Programs that interface with the CIO and IT/business leadership and deliver on strategic roadmap capabilities
Work closely with senior leadership to ensure that projects are following established project management standards and are delivered on time, within budget and with change management excellence
Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and stakeholders
Define success criteria and ensure value realization throughout major project milestones
Effectively communicate and manage program expectations to project managers, owners, sponsors, team members, and other stakeholder
Manage the IT project roadmap and provide regular updates to the CIO staff and business stakeholder
Evaluate and track ROI on all major project initiatives and synchronize IT project deliverables with business goals
Provide focus, consistency and on-going governance of IT programs
Review budget proposals and advises on program budgets
In partnership with the project managers and project business stakeholders, establish key operational metrics and dashboards for portfolio, business reviews and project steering teams
Facilitate development and actively share of best practices through informal communication channels and formal training sessions.
Work to resolve and escalate critical program issues for appropriate/timely resolution.
Assess portfolio complexity and develop the right project team to drive successful execution
Manage all program aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
Procure adequate resources to achieve project objectives in planned timeframes
Understand interdependencies between technology, operations and business needs
Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
Lead, direct and be accountable for the overall performance of the IT PMO team in the delivery of the portfolio
Create organizational credibility with respect to all project management deliverables and process efficiencies by instilling the culture of execution, operational excellence, and accountability for outcomes.
Continue professional development in order to keep abreast of emerging technologies, methods and best practices
WORK EXPERIENCES
Extensive Program and Project Management discipline knowledge and skills
Excellent interpersonal skills with proven ability to influence at all levels and lead cross-functional teams in an environment of competing interests and limited resources. Performance reviews and staff development
Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Lead program/project and stakeholder/steering meetings
Excellent verbal and written communications skills complemented by solid business and technical background, and keen interest in business operations, process improvement, and change impact.
Expert problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
Experience working with geographically distributed teams in an international environment
Experience in managing stakeholder relationships cross-functionally in technology, finance and operational business
Proven ability to work in an ambiguous environment and deliver results with minimal supervision
Fluency in English, other language skills a plus, but not required
Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels
Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
Experience in IT financial management and organizational change management
Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
Proficiency on MS Tools: MS Project, Excel, Word and PowerPoint
Experience negotiating vendor contracts
Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
Team-building skills with technical and non-technical staff
Support diverse and inclusive work environment
EDUCATION REQUIREMENTS
BS degree in business management, finance, computer science or a related discipline is required
15+ years of experience in IT organization
10 years of program and project management experience including large scale, complex projects; PMP preferred
5 years of team leadership experience
ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)
Stakeholder Management - build strong and productive partnership with IT and Business leads, understand their strategy
Well organized, ambitious, courageous, flexible but decisive, with strong interpersonal skills.
Energy and Drive for Results - High positive energy to take on continuous and complex business challenges in a fast-paced environment. Persistence to drive to solutions despite obstacles and/or competing priorities.
Adaptability - Adapts without difficulty to changes in the work environment. Manages competing demands and is able to deal with frequent change, delays or unexpected events.
Ethics & Integrity - High degree of personal integrity in all business dealings.
Execution - Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful. Track record of high-performance.
Teamwork/Collaboration - A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall.
Organization - Strong organization skills, attention to detail and follow-through to resolve any outstanding issues.
Communication - Excellent written and verbal communication skills; presentation skills, appropriately communicates at all levels of the organization
Problem solving - Identifies and resolves problems in a timely manner, gathers and analyses information skillfully.