The Cloud Infrastructure Administrator is responsible for implementing, configuring and supporting technology solutions throughout the organization with a focus on Azure and Microsoft 365 solutions. The role requires both broad and deep technology knowledge to address common customer business problems across the technology spectrum.
Position Type
This role is on-site for first 90 days and then eligible for a hybrid work model with 50% remote work from home.
Ability to earn up to a 20% pay bonus and up to two weeks additional paid time off. Both incentives are based on overall employee performance.
Benefits:
Medical, Dental, Vision, Life, Disability, 401(k), PTO, and ability to earn a 20% pay bonus and up to 2 weeks of additional PTO based on performance
Primary Responsibilities
Manage existing technology solutions to ensure appropriate optimal performance, availability, and patching
Analyze, log, track and resolve complex software/hardware issues pertaining to TCP/IP networks, printers, servers, and applications to meet business needs
Perform troubleshooting as required, as such, lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations
Responsible for the development of current state documentation and knowledge base articles; Update documents regularly, and maintain accurate documentation on system performance and operational activities
Create functional-need scripts to ease and simplify administration
Adhere to and promote existing ITIL processes and standard procedures as documented
Document standard configurations for administered systems
Follow Change Management practices
Secondary Responsibilities
Execute sensitive data backup, restoration and discovery procedures
Implement recommended remediation from security and vulnerability audits
Maintain a solid understanding of emerging infrastructure technologies and trends
Act as an escalation point to assist in diagnosis and resolution of problems for technology solutions
Perform root cause analysis on problems and identify action items / recommendations to address issues
Required Qualifications
Bachelor's degree in Computer Science or a related field. Appropriate additional experience beyond the minimum required experience may be substituted for education
Minimum of 3 years of verifiable work experience in a systems administration or similar role
Extensive Experience managing Active Directory (create and deploy GPOs, user/computer groups, manage organization permissions strategies)
Experience supporting Microsoft 365 and Cloud infrastructure (IaaS) solutions (Azure or AWS)
Experience with PowerShell scripting
Preferred Qualifications
Microsoft Azure / 365 certifications
Knowledge of network topology, firewalls, routers and wired/wireless infrastructures
Experience with Microsoft SharePoint administration