This position requires onsite work for the first 3 months and then will require 1 day per week onsite in the Knoxville TN location. Candidates must reside in the Knoxville area and be able to pass a background/drug and credit check to be considered for this position.
Administer and provide central accountability for all Infrastructure server services which include those activities associated with the function, organization, expansion, and technical support of existing and future Windows and Linux-based physical and virtual system configurations and supporting systems software (e.g., operating systems, utilities, databases, cloud services, and middleware) necessary to deliver the required services (e.g. hosting, web, messaging, remote access, security administration) to support the organization's systems.
Key Skills required: • Microsoft Azure • Microsoft Server • Microsoft Hyper-V • VMware ESXi • Microsoft Office 365
System Administrator-Hybrid Responsibilities
Exhibit a broad base of knowledge and skills in server infrastructure, and operating systems including Windows, Linux, Hyper-V, VMware, and Microsoft Azure including but not limited to IaaS, SaaS, PaaS, and serverless services.
Manage and monitor the M365 environment including mail flow and collaboration products such as email, SharePoint, Dynamics, Teams, and licensing.
Maintain the active directory environment including Azure Active Directory, DHCP, GPO, DNS, and certificate management.
Provide primary support for all physical and virtual servers. Maintain documentation on hardware/software.
Monitor services for growth and usage trends. Perform long-term capacity planning in conjunction with other team members that would determine both hardware and software purchases.
Perform daily system monitoring, verifying the integrity and availability of all servers, applications, services, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups and sFTP processes.
Recommend, install, test, and manage existing and new servers and software including such systems as messaging, file servers, and database, among others following standards and project/operational requirements.
Provide technical assistance related to daily and assigned use; Assist customers and desktop support staff in identifying sources of, and correcting errors.
Diagnose system hardware, software, and operator problems; recommend or perform remedial action.
Perform, oversee, monitor, and ensure data security including regular backups, recovery, verification of security rights, and other steps necessary to ensure data integrity.
Collaborate with the Security team and other IT staff as necessary to implement, update, and test ongoing security improvements including regular and timely operating system patches, security patches, and other application updates as necessary to all server infrastructure.
Collaborate with other staff to create, test, and keep up-to-date disaster recovery procedures for all services deemed necessary.
Set up, install, test, and administer network printing functions.
Assist the IT Manager in project definition, requirements documentation, and technical writing to support information systems business growth.
Monitor and enforce license agreements using appropriate tools relative to hardware and software resources.
Monitor and create regular management reports that track usage, performance, capacity, growth trends, etc., as they relate to the company hardware/software.
Collaborate with Network staff to install, configure, and generally ensure the tight integration of web services, network links, hardware, and peripheral components into the company LAN and Azure environment.
Keep current with new technologies being deployed at the company.
Participate in off-hour support rotation.
Train selected staff for coverage during absentee periods. (i.e., vacation, seminars)
Deal regularly with outside computer vendors; perform a variety of liaison functions between company users and outside consultants/vendors.