offering feedback and setting objectives to improve productivity and job satisfaction.
3. Process and Efficiency Optimization • Operational SOPs: Implement standard operating procedures (SOPs) for both office
and production-related administrative tasks to ensure efficiency in support of factory
operations. • Process Improvement Initiatives: Lead initiatives aimed at streamlining
administrative workflows to support production goals, such as reducing delays in
documentation, approvals, and communications.
4. Compliance and Policy Enforcement • Policy Management: Ensure all office and production policies related to attendance,
safety, and factory regulations are properly implemented and followed by both
administrative and production teams. • Document Control: Maintain accurate records of staff attendance, production
performance, and other operational data to support audits and internal reviews. • Conflict Resolution: Address conflicts or issues within the office staff and between
office and production teams to maintain a collaborative and efficient working
environment.
Key Performance Indicators (KPIs) • Production Metrics: Meeting production targets in areas like output, quality, and
efficiency. • Office Operational Efficiency: Reducing delays in administrative tasks such as
documentation processing and inventory management. • Staff office Retention and Development: Success in retaining office and ensuring
continuous skill improvement through training. • Process Improvements: Implementation of cost-saving measures and reductions in
workflow bottlenecks. • Compliance: High adherence to factory policies, safety protocols, and regulatory
requirements.
Skills and Qualifications • Educational Background: Bachelor's degree in business administration, HR
Management, or a related field. • Experience: 5+ years of experience in KPI management, office management, or a
similar role within a manufacturing or industrial facility, preferably in a flooring or
related industry, 3+ years in HR. • Leadership Skills: Proven ability to lead and develop office staff while ensuring
alignment with factory operations. • Analytical Expertise: Strong ability to analyze production and administrative data to
provide actionable insights and solutions. • Communication Skills: Excellent interpersonal and written communication skills to
engage effectively with factory management and administrative staff. • Problem-Solving Abilities: Demonstrated ability to proactively identify and address
issues that may affect factory or office performance. • Technological Proficiency: Experience with manufacturing software, SAP, KPI tracking
tools, and office management systems.
Work Environment • Factory-based role with regular interactions with both the factory floor and
administrative staff. • Requires the ability to balance strategic KPI management with day-to-day operational
and administrative tasks.
Compensation
Competitive salary based on experience, with benefits including health, retirement plans,