Ability to validate check images to check issue files with accuracy and speed
Ability to work independently
Attention to detail is a must
Self-Motivated to ensure individual performance goals are met or exceeded
Excellent written and verbal communication skills
Strong organizational skills are essential
Working knowledge of Word, Excel, Outlook, and One Note Microsoft products
Day to Day: The Treasury Management Services Specialist I is responsible for comparing check images to paid check issue files to determine if there are discrepancies between the two. This process must be completed with accuracy and expected to meet/exceed established service level agreements by product/task.
Produce/mail check image compact disks on a recurring basis with accuracy and speed to meet established service levels.
Produce/mail customer statements on a recurring basis with accuracy and speed to meet established service levels.
Duties & Responsibilities:
Accurately review check images to check issue files in an accurate and productive manner to appropriately decision checks for processing or routed to the customer for final review
Maintain up to date knowledge on products, services, departmental systems and related technology, policies, and procedure for check scrubbing
Follows department procedures to ensure risk controls are followed to prevent customer or bank impact
This position is a detail oriented, and attention to quality position, due to a large amount of specialized/complex data entry that is specific to individual workflows
Examples of specialized/complex data entry include but are not limited to, multiple entries (alphanumeric), entering/correcting remitter names and multiple alphanumeric requirements for a single workflow
Compensation:
$20/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.