Collaborate with and take direction from other Engineers on the design, product management, and systems architecture to develop experimental solutions and bring great ideas to life
Provide remote troubleshooting and support for our voice and asset protection infrastructure, to include: Avaya telephone systems, fixed and PTZ security cameras and infrastructure, network video recorders and other equipment as necessary
Share ideas internally and evolve them according to feedback and critique within an agile environment
Continually evolve telephony platform and its operations using solid engineering and agile practices.
Work closely with internal and external team members to develop and build self-service capabilities, and automation, to enable our internal and external customers to move quickly and deliver on the needs of the business.
Skill/Experience/Education
Mandatory Skills
Experience with Avaya Communication Manager Experience troubleshooting wired and IP cameras systems