IntePros is seeking an Operations Analyst to join our esteemed banking client in Pittsburgh, PA. This is a fully on-site role.
Key Responsibilities:
Process service and email requests related to client account maintenance with precision and efficiency.
Maintain a high standard of attention to detail and data entry accuracy in all tasks.
Communicate effectively with clients, team members, and stakeholders.
Utilize applications such as Microsoft Office and other internal tools to complete daily tasks.
Participate in quality assurance programs and initiatives to deliver exceptional customer service.
Support ongoing projects as directed by managers or co-workers.
Document productivity metrics and complete required reporting.
Adhere closely to regulatory and internal procedures, ensuring compliance at all times.
Qualifications:
Strong organizational and multitasking skills.
Proficiency in Microsoft Office Suite.
Excellent written and verbal communication skills.
Experience with data entry and quality assurance processes is preferred.
This role offers a dynamic and supportive environment where accuracy, dedication, and teamwork are highly valued. If you're detail-oriented and eager to grow in a structured, professional setting, we encourage you to apply!