Dream Life Club is a vibrant, empowering community designed to support ambitious women with creative dreams. We provide coaching programs, events and community to help these women overcome fear, tap into their creative muse, and share their art with the world. As we scale, we're looking for a dynamic and detail-oriented Director of Operations to lead our team and ensure smooth execution across all areas of the business.
### **Key Responsibilities**
#### **1. Operations Management**
- Develop and implement operational strategies that align with the company's mission and growth objectives.
- Oversee day-to-day logistics, ensuring seamless execution of programs, events, and campaigns.
- Optimize workflows and processes to improve efficiency across departments.
#### **2. Marketing and Growth Oversight**
- Collaborate with marketing and growth teams to ensure alignment with strategic goals.
- Monitor campaign performance and provide insights to enhance engagement and member acquisition.
- Drive initiatives to expand the Dream Life Club brand and increase visibility.
#### **3. Financial Management**
- Track budgets, forecasts, and financial performance to ensure profitability and sustainability.
- Work closely with the leadership team to analyze revenue streams and identify areas for growth.
- Manage vendor relationships and negotiate contracts to optimize resources.
#### **4. Team Leadership**
- Hire and lead a diverse team of professionals, fostering a culture of collaboration and accountability.
- Coordinate efforts across departments, including marketing, growth, and client success teams.
- Establish clear goals and performance metrics for team members.
#### **5. Client Success** Operations
- Oversee client success programs to ensure member satisfaction and increase retention.
- Implement systems to gather and act on member feedback.
- Lead efforts to scale client success initiatives while maintaining a personalized touch.
### **Qualifications**
- Proven experience in operations management, preferably within a creative or entrepreneurial-focused company.
- Strong understanding of marketing strategies and growth tactics.
- Financial acumen with experience managing budgets and forecasts.
- Exceptional organizational and leadership skills, with a track record of managing cross-functional teams.
- A passion for creativity and empowerment, aligning with Dream Life Club's mission.
### **What We Offer**
- The opportunity to shape and scale a funded, scaleable movement empowering women creatives.
- A supportive, collaborative environment where your ideas and leadership are valued.
- Competitive compensation, including benefits and performance-based incentives.
**To Apply**\
Send your resume and a cover letter explaining why you're the perfect fit for this role to sumi@sumikrishnan.com. Please include examples of your experience in managing teams, operations, and growth initiatives.