Manager, Product Go To Market at Federal Reserve Bank (FRB) in Dallas, Texas

Job Description:

Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

The Product Go-to-Market Manager maintains a broad understanding of the business domains especially Supervision and Regulation. Provides oversight for GTM that covers the areas of communications, change management, training and adoption to ensure technology services are delivered to meet the end users expectations. Keeps abreast of the technology trends and propose new technology services that align with the business needs and ITS strategy. Anticipates customer needs and provides services meeting or exceeding customer expectations. The manager develops a diverse pool of talent aimed at increasing product adoption and focusing on customer delight.

You Will:

• Manage employees assigned to area establishing work assignments, setting performance expectations, and monitoring results for assigned staff.




• Provide guidance where necessary for the performance evaluation of indirect report employees.




• Oversee and approve requisitions/hiring, compensation, promotion, discipline, dismissal and other personnel actions.




• Coach and support staff members and provides for their personal development.




• Assist with the most complex or sensitive customer cases, ensuring that necessary follow-up is completed.




• Ensure that the goals and objectives of area of responsibility in adoption of ITS services and Bank’s strategic objectives and plans are met.




• Evaluate a wide variety of inputs for strategic decision-making and provides tactical recommendations to Product Adoption team.




• Lead studies to improve effectiveness, efficiency, and costs in operations, workflows, and methodologies.




• Perform assignments that require a broad knowledge of product adoption with little structure or direction.




• Provide input on department budget and ensures spending on training and other controllable items align with short and long-term business objectives. 




• Develop creative solutions to staffing and scheduling challenges due to specialized nature of the tasks.




• Participates on System and District project teams focused on the center of excellence for Product Adoption.




• Direct the diverse activities related to Product Go to Market and Adoption activities.




• Research best business practices within and outside the organization to establish benchmark data.




• Participate in industry professional organizations to both maintain benchmarking awareness and represent the department.




• Build knowledge of how business functional areas conduct business and relate to one another.




• Develop web/digital strategies to meet future needs of internal customers as well as diverse external audiences.

You Have:

• Bachelor’s Degree in Management Information Systems, Computer Science, Business Administration or related field of study.


• At least five years of experience with direct supervisory responsibilities or directing the work of others with increasing levels of responsibility.


• Preferred, at least five years of experience in IT operations and/or supporting solutions development functions with direct supervisory responsibilities or directing the work of others with increasing levels of responsibility.


• Experience in attracting, developing and retaining high-performing professionals.


• Demonstrated ability to learn quickly and practically apply new concepts or principles which can be confirmed by experience.


• Experience supplying technology services using a co-provider model with multiple, partnering service providers.


• Demonstrated functional knowledge in one or more technology domains.


• Experience applying project management practices on small to medium projects.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)




• 401K match, and a fully funded pension plan




• Paid vacation, holidays, and volunteer hours; flexible work environment




• Generously subsidized public transportation and free parking




• Annual tuition reimbursement




• Professional development programs, training and conferences




• And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

Please submit your application by Tuesday, December 24th. .

This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely. Specific schedule details will be discussed during the recruitment process. 

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are permanent residents may be eligible for the information access required for this position if they sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship and meet other eligibility requirements. In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules. 

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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