Development and operation of quality control systems in a manufacturing environment
Application and operation of quality inspection tools and procedures
Supplier Quality Including:
Conducting supplier quality audits
Auditing supplier quality control systems
Reviewing supplier control and development plans
Interface with supplier and customer quality representatives concerning issues and assure that effective corrective action is implemented.
Develop and implement layered internal audit procedure for all processes.
Implement audit plan for finished assemblies
Working with management to review customer complaints, determine root cause and implement corrective actions
Use good problem-solving skills to determine root cause of failures and drive product improvement initiatives.
Manager the Non-Conformance Program including Pareto analysis and Root Cause Analysis (8D or similar format) and track to closure.
Participates in the development and oversight of product acceptance criteria
Development of quality control plans which include the identification of critical control points, preventive measures, monitoring procedures and verification procedures
Facilitate and maintain FMEA's for Rinnai developed products
Ensure compliance with Rinnai quality system and maintain ISO certification for manufacturing.
Manage the site calibration program.
Manage the document control system.
Promote adherence to quality standards, test methodologies, quality plans, documents and procedures as well as records and objective evidence of activities.
Develop, collect and analyze quality metrics.
Maintains Quality Management System (QMS) documented information including revision control and training/mentoring records and identifying and mitigating potential risks of change.
Other duties and responsibilities as required
REQUIREMENTS
KNOWLEDGE
Bachelor of Science or equivalent quality work experience
Bachelor of Science in the fields of Mechanical or Industrial Engineering a plus
Quality systems such as ISO9000 or TS16949
Internal ISO auditor process
Inspection techniques and tools
Statistical Process Control
Manufacturing / Assembly environments
Manufacturing Procedures and specifications
Understanding of component Prints
MS Office
SKILLS
Able to manage and control quality records
Will have a thorough understanding of problem-solving and quality improvement tools and techniques
Includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvements.
Proficiency in using statistical, quality and continuous improvement methods, and data analysis to diagnose and correct improper quality control practices.
Well-developed analytical and problem-solving skills.
Use auditing techniques to get an understanding of processes
Able to use MS Office products to communicate quality data
Can communicate effectively by using written and oral skills.
ABILITIES
Ability to develop high levels of cooperation and respect from staff, colleagues and suppliers alike
High level of personal integrity and honesty
Team player able to operate with independence and enthusiasm
Technical, Customer service and Quality discipline