Collections Specialist at Murray Resources in Houston, Texas

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

Our client in Central Houston has several opening for Spanish bilingual and non-bilingual Customer Service Representatives and Collectors.

Salary + Additional Benefits:
  • $16/hr
  • Medical, Dental, Vision, Life Insurance
  • 401K - company match

Location: Central Houston, TX

Type of Position: Temp-to-Hire

Responsibilities:
  • Utilize various skip tracing techniques and collection strategies to locate the right parties.
  • Responsible for outbound/inbound calls - communicating with individuals regarding their account.
  • Locate and monitor overdue accounts, notify customer of delinquent accounts.
  • Persuade customers to pay amounts due, set payment arrangements, set up payment schedules.
  • Manage email inbox, voicemails, and all communication logs to follow up with customers.
  • Perform all other duties as assigned.

Requirements:
  • Previous experience in customer service and collections
  • Bilingual in Spanish is a plus
  • High School Diploma or GED
  • Flexibility to work Mon-Fri 8am-5pm, 9am-6pm or 10am-7pm with a rotating Saturday CST
  • Availability of overtime as needed
  • Basic computer skills and math skills required
  • Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is preferred
  • Excellent written and verbal communication skills

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