Customer Success Manager at Extension, Inc in Milwaukee, Wisconsin

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

Extension is seeking a Customer Success Manager for a DIRECT HIRE opportunity with one of our clients located in Milwaukee, WI

About Our Client
  • Industry leader - super high tech company
  • Financially stable but with innovative, startup feel

Key Objectives / Role Responsibilities
  • Collaborate with the launch and partner teams during the onboarding phase ensuring the product is configured for success.
  • Provide expert-level consulting for business solutions.
  • Manage a portfolio of customer accounts building long-term relationships.
  • Develop success plans for customers that outline critical success factors, potential obstacles, and practical steps.

Desired Skills & Qualifications
  • 5 years of experience in a customer success or relevant role.
  • eCommerce Saas platforms experience required.
  • Experience building relationships, account management, and solving problems required.
  • Tech savvy preferred.

Salary Information
  • $80k - $120k/year

We're looking forward to connecting with you and are excited to help you make your next career move!
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