Job Description:
Extension is seeking a
Customer Success Manager for a
DIRECT HIRE opportunity with one of our clients located in
Milwaukee, WIAbout Our Client
- Industry leader - super high tech company
- Financially stable but with innovative, startup feel
Key Objectives / Role Responsibilities
- Collaborate with the launch and partner teams during the onboarding phase ensuring the product is configured for success.
- Provide expert-level consulting for business solutions.
- Manage a portfolio of customer accounts building long-term relationships.
- Develop success plans for customers that outline critical success factors, potential obstacles, and practical steps.
Desired Skills & Qualifications
- 5 years of experience in a customer success or relevant role.
- eCommerce Saas platforms experience required.
- Experience building relationships, account management, and solving problems required.
- Tech savvy preferred.
Salary InformationWe're looking forward to connecting with you and are excited to help you make your next career move!