Calling all customer service enthusiasts with a passion for providing exceptional personal service! Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This part-time position requires up to 30 hours per week, so flexibility is key. It's the perfect opportunity for aspiring banking professionals to gain invaluable experience and pave the way for a rewarding career. Take the leap today and embark on an exciting journey in the credit union industry!
Part-time employees will work a flexible schedule up to 30 hours during the standard work week of Monday - Thursday 8 am - 5 pm, Fridays 8 am - 6 pm, Some Saturdays 9 am- 12 pm may be required.
Position Highlights:
Member-Focused Role: Provide exceptional and efficient service to members who prefer a personal touch, ensuring their financial needs are met.
Incentive Plan: Be rewarded for your successes with a competitive monthly incentive plan.
Employee-centric: CPM Federal Credit Union has been named a "Best Place to Work" for 2023!
Growth Opportunities: Our Career Progression Program puts you in control of your success and career!
CPM Perks: Enjoy employee discounts, 401(k) match, educational assistance, ongoing professional development, and wellness programs.
What You'll Do:
Deliver exceptional member service, ensuring their needs are met with utmost care.
Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks.
Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service.
Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives.
What You'll Bring:
Preferred prior teller or customer service experience.
Strong attention to detail and precision in financial transactions.
Excellent interpersonal and communication skills for professional member service.
Sales-oriented mindset, recognizing member needs and making suitable recommendations.
Familiarity with banking policies, procedures, and compliance.
Flexibility in working hours and adapting to changing staffing needs.
High school diploma or equivalent
Join our team and be a part of a credit union dedicated to empowering our members and building stronger financial futures!
*Strict adherence to CPM's policies, federal regulations from NCUA and FFIEC, including GLB and BSA is required.