Customer Service Representative at Spectrum Staffing Services/HRStaffers Inc. in Madison, Tennessee

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

SUMMARY

To provide administrative support of sales in dealing with customers and requirements necessary to manufacture products to specification. Work closely with sales, management, manufacturing, prepress, along with prospects & customers to ensure proper handling of our accounts.

RESPONSIBILITIES
  • Basic understanding of Flexographic printing process, tooling, materials, and applications
  • Process incoming orders, quotes, MAPS, and proofs, via fax, email, and phone
  • Maintain awareness of customer orders throughout the process flow
  • Process electronic art & proofs for prepress
  • Possess knowledge of various types of product applications
  • Assist customers with technical requests
  • Work with sales, customers, and prospects on business opportunities.
  • Handle assigned accounts and maintain organized files and notes
  • Work closely with the manufacturing team processing orders.
  • Work closely with the prepress team in processing electronic files, preflight, and proofs.
  • Utilize the Radius operating systems to process MPI work
  • Adhere to our company policies and procedures along with Safety procedures.

QUALIFICATIONS
  • Detail Oriented
  • Multi-task oriented
  • High professional standards and conduct
  • Display good organizational & communicative skills
  • Be dependable, on time for shift start, and regular attendance
  • Working knowledge of Microsoft operating system and Google platform

COMPENSATION: $17- $22/hr.
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