Optomi, in partnership with an industry leading client of ours, are seeking a Network Engineer to provide Tier 2 and Tier 3 support, assist with project implementations, and ensure the smooth operation of their networking environment. This would be a full time, direct hire opportunity with the client, reporting to their Norwich, Connecticut office on a hybrid schedule (3-4x a week).
Key Responsibilities:
Deliver Tier 2 and Tier 3 support for the client's network infrastructure, including troubleshooting issues and ensuring network availability to users.
Maintain, monitor, and troubleshoot networks to ensure swift return-to-service (Incident Management) and identify root causes (Problem Management).
Install and maintain network hardware and software while analyzing and resolving system performance issues.
Assess system performance and identify user needs based on approved requests.
Work independently or lead specific projects as a Project Manager or technical consultant, ensuring alignment with approved technical approaches and procedures.
Qualifications:
Minimum of 2 years of networking experience or a relevant university degree.
Solid understanding of network security procedures and best practices.
Proven ability to troubleshoot network issues and customer applications.