Coordinates project activities to ensure compliance with contract terms and State and Federal regulatory requirements, as directed by the responsible Project Manager. Responsibilities include developing, evaluating, and monitoring project safety standards, environmental compliance, job scheduling, cost effectiveness, project administration, drawing management, and training requirements. Additionally, the role provides contractor liaison assistance as directed.
The account services team represents a diverse mix of skills and provides a broad scope of services to an assigned business unit. The team collaborates with business unit staff to resolve human resource matters, administer HR programs, and provide HR counsel and advice.
Key Responsibilities
Project Compliance: Ensure adherence to contract terms and regulatory requirements.
Safety and Environmental Standards: Develop, evaluate, and monitor compliance.
Administrative Oversight: Manage job scheduling, cost effectiveness, and project administration.
Contractor Liaison: Assist with contractor communications as directed.
HR Collaboration: Work with business units to resolve HR matters and provide guidance.
Knowledge and Skills
Key Attributes:
Spark new ideas and overcome obstacles and challenges.
Solid understanding of business obligations to employees, owners, communities, and customers.
Demonstrated versatility, imagination, thoroughness, and accuracy.
Education and Experience
Required:
Bachelor's Degree or equivalent.
1-3 years of related experience.
Reason for Need
Motivation: Replacement. The previous contractor was converted to a full-time employee.
Potential for Extension or Conversion: Extensions are likely, though conversion to a permanent position is currently uncertain.
Role Specifics
Typical Task Breakdown and Rhythm
Program Administration:
Review solar incentive applications.
Approve/deny applications and assess application materials.
Customer Service:
Handle customer and installer inquiries via email and phone.
Address questions such as payment status and application progress.
Interaction Level with Team
Remote Work: MS Teams for calls and communication.
Work Environment
Office Setting: Standard office environment.
Remote Work: Requires a standard, quiet workspace.
Travel Requirements
No travel required.
Candidate Requirements
Education and Experience
Required:
Bachelor's Degree (preferred).
1-3 years of related experience.
Technical Skills
Required:
Proficiency in MS Office (Excel, Outlook).
Basic computer knowledge.
Strong verbal and written customer service skills.