Job Summary: The Senior Project Manager I is responsible for all aspects of multiple medium to large projects
with moderate to high complexity. This individual is responsible for taking projects from original concept through
completion, acting as a single point of accountability for the projects, and utilizing company Project Controls and
Standards to ensure projects meet their stated objectives. The Senior Project Manager I must demonstrate strong
commitment to stakeholder relationships by proactively communicating and taking ownership of risks/issues and
facilitating effective outcomes in a timely manner. Moderate travel may be required, based upon job role.
Supervisor: Senior PM II or above.
Duties (included but not limited to): • Organize project activities into manageable work efforts for team members, and determine an effective approach to completing the work, as outlined in project plan • Author/facilitate strategic documents such as Project Charters, Education and Communication plans, and detailed project plans, and present project updates to business owners • Manage and communicate a clear project scope and motivate team members • Manage multiple business owner(s) and team member(s) relationships to accomplish project activities • Proactively identify and manage risks, issues, and cross-project dependencies • Monitor and report on project activities and reporting on statuses within published timelines • Coach team members to clarify task assignments, milestones, and deliverables • Identify, prepare, and/or ensure completion of high quality, professional deliverables as required by each project plan • Facilitate the creation of toolkits to support field-based implementations
Qualifications
Knowledge, Skills & Abilities: • Organization - stays focused and proactively prioritizes initiatives; determines and effectively manages tasks and resources; schedules with keen ability to multi-task • Project Management - takes responsibility and applies company project controls to identify and communicate project scope, goals, project plan, and project progress/performance; leverages resources and makes preparations to ensure projects remain on schedule; ensures high quality • Gaining Commitment - uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies own behavior to accommodate tasks, situations, and individuals involved • Tactical Execution - effectively uses project controls to manage projects • PC / Technical Skills - proficiency or willingness to learn • Microsoft Office applications (including OneNote, OneDrive, Excel, Word, Access, Visio, Outlook and PowerPoint to include Office Timeline add-on) • Online collaboration tools, such as WebEx, WebEx Teams, online facilitation tools and/or other conference calling tools • Project Management tools, project scheduling tools, agile scheduling tools, including Microsoft Project, MS Planner and/or another project scheduling tool
Key Competencies: • Honor our Mission and Values • Demonstrates integrity and strives to maintain professional standards and standards. • Behaves in ways that are generally consistent with the organizational values and mission. • Speaks in a truthful and reliable manner. • Maintains poise and confidence in most situations and interactions. • Engages others with respect, honesty and fairness. • Communicate with Impact • Considers the goal of the communication when delivering messages. • Conveys information clearly. • Seeks to create mutual understanding by communicating openly. • Builds rapport by engaging others in a genuine fashion and listens before speaking. • Speaks to others in a professional and appropriate manner. • Attain and Leverage Strategic Relationships • Reaches out to others within the organization to advance mutual goals and objectives. • Works well with others and values personal relationships. • Realizes the importance of making a positive impression on others throughout the organization. • Lead and Develop Others • Provides others with guidance and feedback to accomplish daily responsibilities. • Requests assistance from others to accomplish daily tasks when needed. • Genuinely cares about the development of others and shares information openly for their benefit and growth. • Appreciates the contributions of others who have exceeded expectations. • Takes action to further own personal development and growth. • Effective Decision Making • Takes decisive action when needed. • Solicits the input of others. • Demonstrates a reliance on data in the decision making process. • Considers potential outcomes of each available option. • Generally reacts with professionalism when decisions have poor outcomes. • Achieve Success through Change • Actively identifies organizational processes and procedures in need of improvement. • Appropriately and quickly shares barriers to implementing change initiatives. • Readily accepts new policies and organizational initiatives. • Shares information regarding current and future change. • Drive Execution and Financial Results • Assigns activities to others to accomplish expected results. • Seeks assistance when needed to maintain progress toward goals. • Periodically checks progress against action plans. • Demonstrates initiative and enthusiasm when completing tasks. • Follows through on commitments and takes responsibility for accomplishing objectives. • Service and Quality Excellence • Responds to patient/customer and employee needs. • Communicates the importance of providing an exceptional experience for patients/customers and employees. • Carries out daily responsibilities with the goal of ensuring patient and customer satisfaction. • Takes steps to ensure the best outcome for the patient or customer and prioritize safety and wellbeing at all times.
Education: • Bachelor's Degree or equivalent experience required
Experience: • Minimum of 5 years of project management experience, preferably in the healthcare industry • Healthcare, hospital system, hospital, supply chain, workforce management, financial services, technical/systems experience a plus • company experience a plus
Certificate/License: • PMP certification preferred, but not required • LEAN and/or SIX SIGMA certification a plus, but not required