Job Description: Project Manager - Digital Marketing & eCommerce
We are seeking a junior to mid-level Project Manager with exposure to digital marketing, eCommerce, demand generation, customer journey mapping, loyalty programs, and membership initiatives. The ideal candidate will play a pivotal role in managing projects that enhance customer experiences and drive business growth. This role acts as a junior Program Manager of sorts handling 4-5 small fast paced projects at once.
Responsibilities:
Lead project initiation efforts, define scope, objectives, and deliverables in alignment with business goals.
Develop project plans and help live into and report against roadmaps.
Track and monitor project progress, ensuring timely delivery while managing risks and resolving issues.
Collaborate with cross-functional teams to align on milestones, dependencies, and priorities.
Report on project health and performance metrics, providing insights and recommendations to stakeholders.
Manage projects focused on customer journey improvements, demand generation campaigns, and loyalty or membership programs.
Qualifications:
5+ yrs of experience.
Proven experience in project management within the digital marketing and eCommerce domains.
Expertise in project planning, scheduling, monitoring, and reporting tools.