Are you an inspiring leader with a passion for delivering exceptional service and creating memorable guest experiences? John Fraser Restaurants is looking for a highly professional and personable General Manager to join our team at the Times Square Edition. This is your chance to lead and motivate our front-of-house team, ensuring every guest enjoys the highest level of hospitality.
Key Responsibilities:
Guest Relations: Set the tone for personalized service by using guest names, building genuine relationships, and ensuring every table is personally touched.
Team Leadership: Supervise, guide, and inspire the front-of-house team to ensure seamless communication and collaboration.
Service Oversight: Partner with the kitchen and service teams to deliver flawless operations and impeccable service.
Problem Solving: Anticipate guest needs and handle any concerns swiftly and professionally.
Scheduling & Staff Management: Oversee team schedules, training, and operational needs to maintain optimal efficiency.
Hospitality Standards: Uphold and enforce the property's exceptional standards of service, cleanliness, and ambiance.
Qualifications:
Proven experience as a General Manager or similar front-of-house leadership role in a luxury hospitality setting.
Exceptional communication skills with the ability to connect with diverse guests and team members.
Strong leadership abilities, fostering a positive and collaborative work environment.
Outstanding problem-solving skills and the capacity to manage multiple priorities in a fast-paced environment.
A polished, professional demeanor and an authentic passion for hospitality excellence.
Benefits:
Comprehensive Medical, Dental and Vision Insurance
Transit Benefits
Paid Sick and Vacation Days
401K
Dining Discounts
If you thrive on leading dynamic teams and creating unforgettable guest experiences, we'd love to hear from you. Join us at the Times Square Edition and make your mark in luxury hospitality.