This position is responsible for performing a full range of activities within the Enterprise Resource Planning System (ERP) to ensure operational effectiveness and excellence.
This includes working with MAC staff to understand business needs, create technical solutions, address questions of functionality, provide guidance in the development of technical solutions and support the day-to-day operations of the ERP (JDE Enterprise One) used by the MAC.
This position is responsible for performing complex design, configuration, testing and debugging in various interrelated modules that include accounting, human resources, real estate, capital asset management and procurement.
This position is responsible for providing support to users in these business areas. This position is also responsible for the set up and roll out of new functionalities, recommend JDE best practices for the management and use of the software.
JOB DUTIES The Business/System Analyst - ERP is accountable for designing and documenting the technical roadmap of the ERP for the business. This includes, following departmental procedures to complete work, recommending changes to departmental processes, and prioritizing work. Subsequently, the Business/Systems Analyst - ERP must anticipate consequences of actions, potential problems or opportunities for change with responsibility for acting decisively in critical situations to circumvent a potential problem.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Supports the ERP environment with a focus on understanding application functionality as it relates to current and future business requirements. • Challenges his/herself to be the subject matter expert on all aspects of the ERP environment. Stays current on ERP technology trends and shifts in the industry. Anticipates and makes plans to accommodate the changes in the industry, technology and business. • Facilitates, leads, and champions the successful delivery of solutions focusing on industry standards, best practices, root cause analysis, and training. • In collaborative efforts, supports the design of quality systems solutions by preparing functional specifications; identifying and evaluating options; preparing functional specifications; configuring the system; resolving solution issues; serving as a bridge between the business and the application solutions; creating and delivering related user documentation and end-user training. • Identifies and recommends business process redesign and application enhancements when appropriate. • Works on cross-functional teams consisting of technical and business resources. • Provides software quality assurance by creating test plans and scripts; conducting unit and integration testing in conjunction with end-users; provides guidance to end-users with creation of end-user test cases, obtains signoff and acceptance of production changes to maintain a highly available, secure and reliable system. • Delivers solutions by mapping functional requirements to existing application configuration and building functional roadmaps based on business requirements for implementing improvements. • Facilitates application setup, configuration, and testing as needed to meet business needs. • Performs direct end-user support for any issues or questions related to the enterprise applications. • Applies and follows IT policies and methodologies such as change management. • Lends support to system and component upgrades. • Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition and system techniques and controls. • Understands the design and functionality of integrations to and from E1 and other applications.