Shuko was born in 2013 from the combined vision of Chefs Nick Kim and Jimmy Lau, who met while working together at Masa. Shuko is a modern sushi restaurant that brings together the chefs' ideas and passion in daily omakase and kaiseki menus, veering away from established norms in luxury sushi establishments through its innovative use of ingredients and its hip atmosphere. In its decade of operation, the restaurant has earned numerous accolades including a four-star NY Times review. For more information about Shuko, please visit: https://shukonyc.com/
Who We're Looking For:
Shuko is searching for an experienced General Manager to lead all aspects of front-of-house service and overall management at its Greenwich Village restaurant. The GM role at Shuko requires high-level hospitality standards, business management skills, and team leadership talent. This is a hands-on, culture building position that trains and leads the service team and is deeply involved with running the dining room and cultivating the guest experience from open to close. The successful General Manager will have an excellent understanding of Shuko's style of service and menu offerings, and will work to uphold the restaurant's standards every day.
Responsibilities:
Oversight of all aspects of front-of-house service and overall operations at Shuko
Uphold and continually improve service standards and customer experience
Hire, train, manage and schedule FOH team
Manage guest relations, reservations and databases
Lead daily restaurant pre-service and floor team preparations
Oversight of beverage program and collaborate with sommelier and bartender on menu changes, ordering, and inventory management
Provide detailed daily managerial and service reports to ownership
Build team culture through training sessions, service education, and performance reviews
Implement company disciplinary measures as appropriate to staff circumstances
Collaborate with ownership on development of catering and buyout opportunities
Collaborate with HR to ensure HR policies are enforced and employee files are up-to-date
Develop key performance indicators in collaboration with ownership
Respond as required to financial performance reports with adjustments to budget, discretionary spending, staffing and reservations
File weekly payroll in collaboration with accounting and payroll service, and monitor related expenses
Keep restaurant in state of readiness for DOH inspections
Collaborate with finance team and ownership on business administration functions (i.e. ordering, invoice approval, vendor payments, cash drops, etc.)
Qualifications:
5+ years experience in an equivalent restaurant management role in a fine-dining establishment
10+ years experience in front of house service in fine dining establishments
Highly organized and detail-oriented with the ability to multi-task
Outstanding management, mentorship, and training abilities
Able to project manage and problem solve with attention to timeliness and meeting deadlines
Ability to work well under pressure and be a calm problem-solver in a fast-paced environment
Ability to stand and work for shifts of 8+ hours
Available to work holidays and weekends
Ability to maintain a professional appearance at all times
Ability to communicate clear and concise verbal and written instructions
Experience in oversight of administrative responsibilities, HR implementation, payroll filing, and general F&B business management
Strong grasp of POS and reservation software platforms
Current NYC DOH Food Handler's certification
Compensation:
This position will have a base annual salary in the range of $100-120K. In addition, this position will be eligible for the following benefits:
Full subsidy of individual health, dental and vision insurance premium
Bonus opportunities
Two weeks of paid time off
Transit and commuter benefits
401k with employer match after 12 months
Application Process:
Candidates should send an email to recruiting@augustpoint.co with "General Manager" in the subject line, and include the following information:
Cover letter
Resume
Qualified candidates will be contacted directly.
Shuko provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation to view or apply for this position, please contact us via recruiting@augustpoint.co.