Senior UI/UX Designer at SilverSearch, Inc. in Hackensack, New Jersey

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

UI/UX Designer for a 6+ month contract requiring onsite work in Hackensack, NJ (3 days per week):

Responsibilities:
  • Perform a thorough audit of all areas of the public website, including public site sections, member areas, and direct payment functionalities, to identify improvement opportunities.
  • Provide strategic recommendations and best practices for a user-friendly, modern redesign, focusing on enhancing usability, aesthetics, and overall user experience.
  • Identify and document critical areas requiring immediate attention and guide development efforts towards high-impact improvements.
  • Create detailed documentation outlining suggested design changes, focusing on ease of use and accessibility.
  • Audit and optimize automated emails and user-interactive processes, such as account registration and login flows, to ensure consistency and user engagement.
  • Work closely with product, engineering, and marketing teams to align design efforts with overall business goals and technical constraints.
  • Regularly review and integrate industry best practices and trends to ensure the site remains current and competitive.

Experience/Skills:
  • Ability to conduct and analyze user research, including surveys, interviews, and usability testing, to understand user needs, pain points, and behavior across different site areas.
  • Skilled in structuring content and navigation in a way that makes information easy to find, focusing on intuitive organization for member areas, payment portals, and public-facing pages.
  • Proficiency in evaluating existing website elements against usability heuristics and best practices to identify usability issues and improvement areas systematically.
  • Capable of designing intuitive user flows and interactions, especially for complex, multi-step processes like registrations, logins, and automated emails.
  • Strong skills in creating low to high-fidelity wireframes and prototypes that convey ideas clearly and allow for effective communication with stakeholders and developers.
  • Experience in designing and conducting usability tests, analyzing feedback, and iterating on designs based on insights gathered to refine the user experience.
  • Ability to document findings, recommendations, and design changes in detail, and communicate effectively with cross-functional teams, including development and marketing.
  • Understanding of WCAG and accessibility best practices to ensure the site is inclusive and usable by people with disabilities.
  • Knowledge of responsive design principles to ensure that all elements function well on desktop, tablet, and mobile devices, especially for the B2C and member-facing aspects.

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