UI/UX Designer for a 6+ month contract requiring onsite work in Hackensack, NJ (3 days per week):
Responsibilities:
Perform a thorough audit of all areas of the public website, including public site sections, member areas, and direct payment functionalities, to identify improvement opportunities.
Provide strategic recommendations and best practices for a user-friendly, modern redesign, focusing on enhancing usability, aesthetics, and overall user experience.
Identify and document critical areas requiring immediate attention and guide development efforts towards high-impact improvements.
Create detailed documentation outlining suggested design changes, focusing on ease of use and accessibility.
Audit and optimize automated emails and user-interactive processes, such as account registration and login flows, to ensure consistency and user engagement.
Work closely with product, engineering, and marketing teams to align design efforts with overall business goals and technical constraints.
Regularly review and integrate industry best practices and trends to ensure the site remains current and competitive.
Experience/Skills:
Ability to conduct and analyze user research, including surveys, interviews, and usability testing, to understand user needs, pain points, and behavior across different site areas.
Skilled in structuring content and navigation in a way that makes information easy to find, focusing on intuitive organization for member areas, payment portals, and public-facing pages.
Proficiency in evaluating existing website elements against usability heuristics and best practices to identify usability issues and improvement areas systematically.
Capable of designing intuitive user flows and interactions, especially for complex, multi-step processes like registrations, logins, and automated emails.
Strong skills in creating low to high-fidelity wireframes and prototypes that convey ideas clearly and allow for effective communication with stakeholders and developers.
Experience in designing and conducting usability tests, analyzing feedback, and iterating on designs based on insights gathered to refine the user experience.
Ability to document findings, recommendations, and design changes in detail, and communicate effectively with cross-functional teams, including development and marketing.
Understanding of WCAG and accessibility best practices to ensure the site is inclusive and usable by people with disabilities.
Knowledge of responsive design principles to ensure that all elements function well on desktop, tablet, and mobile devices, especially for the B2C and member-facing aspects.