Dispatcher at ROCS Grad Staffing in Jamaica, New York

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

Why You Want To Work Here:

We are the leading provider of transportation management and logistics solutions. This position offers you the opportunity for a stable long-term career with a growing organization. We provide global support and looking for someone who is a quick learner with strong mathematical skills!

Responsibilities:
  • Dispatch shipments to ensure on-time delivery, while maintaining cost targets
  • Communicate and update clients through phone email correspondence while developing lasting relationships
  • Schedule pick-ups and deliveries, optimizing cost and time
  • Adjust price quotes according to cost and location
  • Order entry as needed for product transfers or customer orders
  • Manage domestic and international freight shipments
  • Prepare export documents
  • Approve freight invoices
  • Maintain a high standard of ethics and integrity
  • Gain a sufficient understanding of the industry and customers
  • Positively impact customer service
  • Perform data entry
  • Perform metric analysis
  • Manage large amounts of incoming data / emails / information while staying organized and prioritizing tasks

Qualifications:
  • Four-year Bachelor's degree in Business, Mathematics, Engineering or related field preffered
  • Experience and interest in transportation/ logistics preferred
  • Previous experience working with logistics or dispatch preferred
  • Excellent verbal and written communication skills
  • Strong problem solving skills
  • Strong organization Skills
  • Tech-savvy, knowledge of Microsoft Office - Excel, Word, and PowerPoint
  • Basic knowledge in Excel ability to filter, sort, basic math formulas
  • Demonstrate a strong sense of teamwork
  • High degree of attention to detail
  • Experience in shipping, logistics, or interacting with international teams would be a bonus
  • Understanding of what a vendor is, and what a client is, and how they relate to a business.
  • Understanding of how to interact with clients and provide customs service
  • Ability to work with vendors to obtain pricing and ensuring service levels are met
  • Basic knowledge of how a sustainable business operates (understanding the difference between, and importance of, costs & revenues)

We Offer:
  • Medical, Vision, Dental, 401k, Holidays, 2 weeks vacation, Profit Sharing Plan

Shift Schedule:
  • Training: 9 AM - 5 PM (1-2 months)
  • Following Training: 5 AM - 1 PM

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